Broker Support / Account Handler - Reinsurance / Energy

Broker Support / Account Handler

Job Market – Energy / Reinsurance

Broker Support / Account Handler – About the role

Supports the Energy Broking team to deliver an excellent and comprehensive service in the administration of new business, renewal and mid-term changes so that Clients’ needs are best satisfied.

Broker Support / Account Handler – Key duties

Develop strong relationships with immediate team and Divisional teams

Deal with incoming enquiries from clients, insurers and third parties

Deal with client renewals and mid-term adjustments

Behave with all clients (both internal and external) fairly and ethically

Maintain an appropriate group of preferred markets in each area of activity

Maintain any ongoing delegated authority contracts appropriately and cost effectively

Assist in the creation of comprehensive client broking and other types of documents

Processing of slips, quotes, indications and endorsements

Technical duties (including data entry, credit control, chasing subjectivities)

Assist in planning the most appropriate insurance programme for the client’s demands and needs

Organise files and electronic records.

Ensure up to date records are maintained at all times on the Company’s/Group’s systems for the rest of the team to access, developing new filing systems where appropriate

Interpret instructions and issues arising and then implement actions according to policies and procedures.

Broker Support / Account Handler - Key requirements

Attention to detail with the ability to produce accurate documentation

Experience in Reinsurance

Ability to work effectively within a team

Able to establish strong client focused relationships built upon the ability to deliver a high standard of service

Able to react positively to change – resilient and calm under pressure

Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders

Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

A copy of our D&I policy can be made available upon request.