Travel Systems Lead

Location: Remote (with occasional travel for meetings)

Are you an experienced travel systems professional with a passion for improving technology, processes and operational performance? We're looking for a Travel Systems Lead to take ownership of our mid-office platform, ensuring our travel systems are reliable, efficient and continually evolving to support the business.

You'll act as the subject matter expert for our mid-office system, working closely with internal teams, technology partners and suppliers to optimise workflows, improve automation, and deliver technology enhancements that make a real difference to our operations.

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• Lead the administration, configuration and ongoing optimisation of the mid-office travel system.
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• Manage system upgrades, testing, releases and new functionality to ensure maximum performance and reliability.
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• Drive process improvements through automation, workflow optimisation and continuous improvement initiatives.
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• Maintain data integrity across travel systems, including GDS, mid-office, back-office and reporting platforms.
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• Manage integrations with booking tools, CRM, finance and reporting systems, working with technology partners to resolve issues.
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• Lead or support system implementations, migrations and technology projects, ensuring successful delivery with minimal business disruption.
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• Produce and maintain system documentation, configuration standards and best practice guides.
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• Provide expert support and training to operational teams, helping users maximise system capability.
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• Build strong relationships with stakeholders across operations, finance, sales and technology to deliver business-focused solutions.
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• Mentor colleagues, share knowledge and help develop capability across the wider team.
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• Experience working within a corporate travel or TMC environment.
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• Strong knowledge of mid-office systems (ProTAS experience is highly desirable).
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• Good understanding of GDS platforms, online booking tools and travel technology integrations.
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• Excellent analytical and problem-solving skills with a keen eye for detail.
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• Strong stakeholder management and communication skills.
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• Experience managing multiple priorities and delivering technology improvements in a fast-paced environment.
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• Remote working with flexibility and occasional team meetings.
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• The opportunity to shape and improve critical travel technology platforms.
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• A collaborative, supportive team environment.
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• Ongoing opportunities for professional development and career progression.
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If you're passionate about travel technology and enjoy solving problems, improving systems and driving operational excellence, we'd love to hear from you.