Senior Operations

We are seeking an experienced and motivated Operations Manager (& Senior Operators) to oversee our clients busy commercial Operations function. This role is responsible for the end-to-end management of the supply chain process, ensuring the efficient and cost-effective movement of product from procurement through to final customer shipping delivery.

The successful candidate will drive operational excellence, manage key stakeholder relationships, ensure compliance with industry regulations, and lead a high-performing operations team in a fast-paced trading and logistics environment.

Key Responsibilities

Operational Leadership

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• Manage and oversee daily operations activity across the business.
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• Ensure efficient execution of the end-to-end supply chain process from procurement through to customer delivery.
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• Develop and implement operational strategies that support business objectives.
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• Drive continuous improvement initiatives to enhance efficiency, service quality, and profitability.
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• Introduce and support the implementation of new technologies and operational methodologies.
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Supply Chain, Shipping & Logistics Management

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• Monitor and optimise logistics activities to ensure timely and cost-effective product delivery.
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• Coordinate with suppliers, customers, terminals, inspection companies, incoterms, brokers, and transport providers.
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• Ensure operational activities align with contractual obligations and customer requirements.
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• Maintain high standards of service delivery and operational performance.
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Stakeholder Management

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• Build and maintain effective relationships with key external stakeholders, including:\n
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  • Suppliers
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  • Barge and ship owners
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  • Storage terminals
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  • Brokers
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Compliance & Risk Management

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• Ensure all operations comply with relevant legislation, industry regulations, and company policies.
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• Develop and maintain operational procedures and compliance frameworks.
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• Identify operational risks and implement mitigation strategies to protect business interests.
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• Promote best practice across all operational activities.
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Performance Management

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• Establish and monitor key operational performance metrics.
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• Analyse operational data to identify trends, risks, and opportunities for improvement.
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• Produce management reports and operational performance updates.
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• Drive accountability and continuous improvement across the team.
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Team Leadership

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• Lead, coach, and develop the Operations team.
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• Provide guidance, support, and training to ensure high levels of performance and engagement.
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• Foster a collaborative and results-driven working environment.
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• Support succession planning and talent development within the team.
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Financial Management

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• Develop and manage operational budgets.
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• Monitor operational expenditure and identify cost-saving opportunities.
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• Support financial planning and reporting processes.
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Experience & Qualifications

Essential

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• Bachelor's degree or higher in Logistics, Supply Chain, Business, or a related discipline.
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• 5–10 years' experience within operations, logistics, supply chain, or commodity trading environments.
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• Proven experience managing operational teams.
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• Strong knowledge of international trade terms (Incoterms), supply chain processes, and logistics operations.
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• Experience within the energy, fuel, commodities, or bulk liquids sectors (desirable)
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• Advanced knowledge of Microsoft Office applications and ERP systems.
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• Fluent English, both written and verbal. (NB: No sponsorship is provided)
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