Commercial Manager

Location: Winsford, CheshireSalary: Circa £60,000 per annum + Company Car + Benefits

The Opportunity

Our client is seeking an experienced and commercially driven Commercial Manager to join a successful and growing organisation based in Cheshire.

This is a pivotal leadership role responsible for managing a portfolio of key client relationships, driving commercial performance, maximising contract value and ensuring exceptional service delivery. Working closely with Operations, Finance and Business Development teams, the successful candidate will play a key role in customer retention, business growth and strategic account development.

This opportunity would suit a commercially minded leader who enjoys building long-term customer relationships, developing high-performing teams and delivering measurable business results.

Key Responsibilities

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• Lead, coach and develop a team of customer-facing account professionals, fostering a culture of accountability, collaboration and excellence.
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• Build and maintain strategic relationships with key clients, acting as the senior point of contact for complex or escalated matters.
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• Drive customer retention, contract renewals and profitable growth across an established portfolio of accounts.
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• Identify opportunities to expand services, secure additional projects and increase revenue within existing customer relationships.
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• Manage commercial reviews, pricing discussions and contractual changes to ensure agreements remain profitable and aligned with business objectives.
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• Develop and implement account growth plans, identifying opportunities for service enhancement and additional value creation.
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• Work closely with operational teams to ensure contractual commitments, service standards and customer expectations are consistently achieved.
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• Support the mobilisation and onboarding of new customer contracts, ensuring a seamless transition into operational delivery.
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• Produce regular reporting on customer performance, commercial activity, growth opportunities and service improvement initiatives.
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• Champion continuous improvement, driving enhancements in customer experience, operational efficiency and commercial outcomes.
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• Collaborate closely with Finance, Operations and Business Development teams to deliver wider business objectives.
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What We're Looking For

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• Proven experience in a Commercial Manager, or a similar client facing leadership role.
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• Strong background in managing client contracts within a service-driven, outsourced or multi-site operational environment.
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• Demonstrable success in delivering customer retention, revenue growth and contract profitability.
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• Excellent relationship-building, negotiation and stakeholder management skills.
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• Experience leading and developing teams to achieve commercial and operational objectives.
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• Strong commercial awareness with the ability to analyse contract performance and identify growth opportunities.
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• Confident communicator with the ability to build credibility and influence senior stakeholders.
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• Strong analytical and reporting capabilities, with proficiency in Microsoft Office applications.
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• Full UK driving licence.
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What's on Offer

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• Circa £60,000 per annum
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• Company Car
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• Company Pension Scheme
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• Company Bonus Scheme
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• 25 Days Holiday plus Bank Holidays
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Interested?

If you have a proven track record of managing key customer relationships, delivering commercial growth and developing high-performing teams, we'd love to hear from you.