Air Import Operator

Right Now Group are currently recruiting for an Air Import Operator to join a well-established freight forwarding company based in the Staines area. Our client is seeking a detail-oriented individual to support Air Import operations, ensuring all general freight, customs entries, and dangerous goods shipments are handled compliantly and efficiently.

Position: Air Import OperatorLocation: StainesHours: Monday - FridaySalary: Up to £34,500 + additional benefits

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• Coordinate end-to-end Air Import shipments for general freight customers.
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• Complete and process customs import entries accurately and compliantly.
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• Handle Dangerous Goods shipments in line with IATA regulations.
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• Liaise with airlines, handling agents, customers, overseas offices, and transport providers.
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• Prepare and check all import documentation, including Air Waybills (MAWB/HAWB), customs paperwork, and arrival documentation.
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• Monitor shipments from arrival through customs clearance to final delivery.
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• Provide customers with regular shipment updates and resolve any operational issues efficiently.
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• Ensure all files are completed, costed, and invoiced correctly within agreed timelines.
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• Maintain compliance with company procedures, HMRC regulations, and import customs requirements.
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• Previous experience working within Air Import Freight Forwarding.
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• Strong knowledge of customs import entries.
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• Experience handling Dangerous Goods shipments (desirable, not essential).
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• Good understanding of Air Import documentation and customs clearance procedures.
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• Excellent communication and organisational skills.
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• Ability to manage multiple shipments within a fast-paced operational environment.
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• Proficient with freight forwarding systems and Microsoft Office.
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• Knowledge of airline arrival procedures, customs compliance, and import operations.
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Please note: The successful candidate will be required to complete any necessary background checks as applicable.