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Posted 21 July, 2026

Family Help Manager - Wigan

Reed
Wigan, ENG, GB Full Time

Job Description

Join our dedicated team in the Children and Families service, where you will play a crucial role as a Deputy Practice Manager. This position involves assisting in the day-to-day management of one or two Neighbourhood Teams, supporting families with complex needs and working within a multi-agency framework to champion and advocate for improved aspirations and outcomes.

Day-to-day of the role:\n
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  • Assist the Family Help Practice Manager in ensuring the delivery of a high-performing, quality, and effective service to children and families.
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  • Manage the team’s workload, take responsibility for complex cases, and deputise for the Family Help Practice Manager as needed.
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  • Develop action plans with families, coaching, challenging, and supporting them to build resilience within families and communities.
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  • Foster positive relationships with children and families, supporting staff to develop and strengthen family networks.
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  • Implement legislation and government guidance related to statutory and local performance indicators.
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  • Promote high standards in the use of the Early Help Framework, ensuring that the practice model is incorporated within evidence-based assessments and interventions.
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  • Supervise and support locality staff through the My Time / My Time Extra process in the preparation of assessments and effective case management meeting quality assurance standards.
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  • Assist with financial decisions for the Locality budget, ensuring services provided by the team remain within budget constraints.
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  • Ensure compliance with GDPR guidelines by regularly reviewing and appropriately destroying data in line with retention schedules.
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Required Skills & Qualifications:\n
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  • Qualified in one of the caring professions, with a relevant Level 4 qualification or equivalent experience working with children and families with complex needs.
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  • Evidence of a management qualification or willingness to work towards one.
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  • Supervisory experience in managing inspected services.
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  • Commitment to continuous professional development, with completed additional training in safeguarding, family and/or parenting support, health, and education.
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  • Strong understanding of current developments in the delivery of integrated services to children, young people, and their families.
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  • Ability to develop effective working relationships with colleagues and other agencies.
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  • Flexibility and positive response to change.
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  • Highly developed influencing and negotiation skills.
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  • In-depth knowledge of the legislative frameworks associated with working with children, young people, and families.
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  • Valid driving license or ability to travel effectively using own or public transport.
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  • Willingness to work flexibly, including evenings and weekends when necessary.
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Benefits:\n
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  • Competitive salary and grade benefits.
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  • Opportunities for professional development and training.
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  • Supportive and collaborative work environment.
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  • Flexible working hours, including potential for evening and weekend work.
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To apply for the Deputy Practice Manager position in Family Help, click Apply now and please submit your CV