Client Account Manager

I am excited to be representing my client, a market leader in the Facilities Management industry, as they look to recruit a Client Account Manager on a full-time, permanent basis.

Role Purpose:

My client is looking for a commercially driven Client Account Manager to join their growing team, focusing on maximising revenue from an established client base. This role plays a key part in driving growth through strategic account development, re-engaging lapsed clients, and increasing service penetration across a tiered client portfolio. This is a client-facing role suited to a proactive individual with a strong commercial mindset and relationship-building expertise.

Benefits:

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• Salary: £35,000 - £40,000 Basic Salary (Dependent on Experience)
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• Bonus / Commission Structure
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• Office based, Mon-Fri
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• 08:30-17:00
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• Holiday: 28 Days including bank holidays
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• Free on-site parking
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• Opportunity to play a pivotal role in a newly created, high-impact position
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Day-to-Day of the Role:

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• Manage and develop a portfolio of existing clients, with a focus on increasing revenue and long-term value
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• Identify and pursue cross-selling opportunities across multiple service lines including PPM, reactive works, and projects
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• Build and maintain strong client relationships through regular meetings, site visits, and account reviews
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• Reactivate lapsed clients by understanding previous challenges and implementing tailored re-engagement strategies
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• Maintain and manage a robust pipeline of opportunities, tracking progress and forecasting revenue
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• Collaborate closely with operational teams to scope, price, and deliver commercially viable solutions
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• Prepare and present proposals, quotations, and tender documentation to clients
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• Monitor client performance data and identify growth opportunities based on service gaps and spend trends
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• Produce regular reports on pipeline, client growth, and account progression for senior leadership meetings
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Specification:

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• Proven experience in account management, client development, or business development within Facilities Management or a related sector
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• Strong commercial awareness with a track record of growing existing accounts
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• Experience in cross-selling multiple service offerings
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• Excellent relationship-building and stakeholder management skills
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• Highly organised with strong pipeline management and reporting capability
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• Confident in leading client meetings and commercial negotiations
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• Collaborative approach with the ability to work cross-functionally
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• Full UK driving licence preferred
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• Self-motivated, ambitious, and results-driven
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This is an excellent opportunity for someone looking to develop their skills in account management and make a real impact – Apply now for immediate consideration!