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Posted 21 July, 2026

Major Loss Adjuster

Adjusting Appointments Limited
London, ENG, GB Full Time

Job Description

Major & Complex Loss Adjuster

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A renowned long established Loss Adjusters are looking to complement their Major & Complex Loss Adjusting Team with an experienced Insurance Claims professional to investigate and manage your own caseload of Major & Complex Loss Claims.

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Key responsibilities:

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  • Carry out site visit throughout London
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  • Investigate and manage your own caseload of Major & Complex losses
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  • Work closely with and build an excellent rapport with all relevant parties including Insureds, Insurers and Brokers
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  • Assess and identify detailed information and provide solutions
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  • Instruct and liaise with all relevant experts relating to the nature of the loss including Surveyors, Forensic Scientists, Lawyers etc.
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  • Prepare detailed complex reports covering all aspects of the claim
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  • Construct and agree a plan of communication with all involved parties
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  • Negotiate and agree settlements of claims and write final complex reports providing all relevant and detailed evidence with supporting documentation
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About You:

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  • An experienced Major & Complex Loss Field Adjuster with a background working in Loss Adjusting or Insurer environment
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  • Exceptional communication skills - face to face, verbal and written
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  • Experience in writing detailed complex reports
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  • Excellent negotiation skills
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  • A background and evidential experience in building good strong client relationships as well as being able to maintain established client relationships
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  • Good IT skills and be able to use multiple systems
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  • Be organised and have the ability to work on your own initiative as well as being able to work well in a team, working closely with experts within their field
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  • Industry qualified, ACILA or other relevant qualifications
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  • A full clean driving licence
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Salary & Benefits:

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In addition to a competitive annual salary, you will also receive an excellent benefits package plus a Company Car or Car Allowance up to £7,500 per annum. Career development and progression is fully supported and actively encouraged.