Veterans Support Worker

Support Worker: Veterans, complex needsLOCATION: Honiton and ExeterHOURS: 30 hours per week – Monday to Friday (Required to work 1 Saturday out of 6)SALARY: £15.34 + Holiday payDURATION: Temp to perm Are you passionate about making a positive difference in people’s lives? We are looking for a dedicated Support Worker to join our team, supporting veterans and individuals who have experienced homelessness or are at risk of homelessness. This is a rewarding opportunity to provide person-centred, solution-focused support to help people achieve their goals, develop independence, and move forward with confidence.About the Role As a Support Worker, you will manage a caseload of approximately 5–8 customers, allowing you the time and capacity to provide high-quality, tailored support. You will work as part of a wider team supporting individuals with moderate to high support needs across the Honiton and Exeter areas. You will take a holistic approach to support, working with customers to identify their goals and aspirations while helping them build the skills needed to live independently. Your responsibilities will include:\n

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• Providing person-centred support to veterans and people experiencing homelessness.
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• Managing a caseload and developing positive working relationships with customers.
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• Creating, reviewing, and updating support plans and risk assessments.
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• Supporting customers with issues including housing, mental health, substance misuse, benefits, employment, education, and training.
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• Working collaboratively with external agencies, landlords, and partner organisations.
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• Supporting individuals to access services and opportunities within their community.
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• Promoting independence, choice, and self-determination.
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• Using initiative and problem-solving skills to manage challenging situations positively.
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Preferred Requirements:\n

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• Demonstrate a deep understanding and empathy for the unique challenges faced by ex-veterans
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• Possess excellent communication skills, with the ability to listen, empathize, and provide tailored support
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• Exhibit a proactive and problem-solving mindset, ready to navigate complex situations with care and diligence
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• Collaborate effectively with a diverse range of stakeholders, including healthcare professionals and community organizations
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• Maintain meticulous records and documentation, ensuring the highest standards of care and compliance
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About you:\n

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• Experience supporting vulnerable individuals from a range of backgrounds.
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• Experience working within housing support, homelessness, social care, or a similar environment (desirable).
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• The ability to build positive relationships with customers, colleagues, and external partners.
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• Experience completing records, support plans, action plans, and risk assessments.
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• A good understanding of safeguarding and the challenges faced by vulnerable people.
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• The ability to work independently, manage your own workload, and contribute effectively as part of a team.
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• A flexible and proactive approach, with strong communication and problem-solving skills.
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• The ability to promote independence and empower individuals to achieve their goals.
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If you would like to apply to this role and for more information, please call Cali Webb on .