Housing Officer

East London £43,000 - £45,000 per annum + benefits

We are currently recruiting for an experienced Housing Officer to join a reputable housing organisation in East London. This is a fantastic opportunity for a customer focused housing professional with a strong background in tenancy management and neighbourhood services.

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• Managing a patch of residential properties and acting as the main point of contact for residents.
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• Delivering all aspects of tenancy management, including tenancy sign-ups, successions, assignments and tenancy breaches.
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• Investigating and managing anti-social behaviour (ASB) cases through to resolution.
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• Conducting estate inspections and ensuring communal areas are maintained to a high standard.
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• Managing void properties and supporting the onboarding of new tenants.
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• Working collaboratively with internal teams and external agencies to improve resident satisfaction and community outcomes.
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• Previous experience as a Housing Officer within a Housing Association or Local Authority.
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• Strong knowledge of housing management, tenancy law and ASB case management.
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• Passion for their community.
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• Excellent communication and stakeholder management skills.
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• An enhanced DBS check (updated and in date) is desirable.
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• Full UK driving licence is desirable.
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If you are an experienced Housing Officer looking for your next opportunity in East London, we'd love to hear from you. Apply today to find out more.