Flooring Sales Specialist

Flooring Sales Specialist

Newcastle upon TyneFull-time | Permanent | Gosforth

A growing interiors and flooring retailer is looking for an experienced Flooring Sales Specialist to join their expanding team. Working from a brand-new, design-led showroom, you’ll be part of a welcoming environment where clients can browse flooring, accessories, fabrics, lighting, paint, wallpaper, furniture and more.

The Role

You’ll play a key part in shaping the retail experience and supporting a wide range of clients across multiple sectors.

Responsibilities include:

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• Welcoming and advising clients in the showroom
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• Visiting clients on-site when required
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• Managing website and social media enquiries
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• Handling enquiries from across the wider group
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• Supporting clients with product selection
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• Pricing jobs and preparing estimates
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• Liaising with fitting teams
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• Taking deposits and final payments
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• Proactively seeking new clients and business opportunities
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• Supporting marketing activity, including social media and POS content
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• Identifying new suppliers and product ranges
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About You

Person specification:

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• Self-driven, proactive and motivated to make an impact
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• Able to coach and mentor junior team members
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• Excellent attention to detail
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• Creative, innovative and able to translate client needs into solutions
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• Strong knowledge of current market trends
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• Highly organised with strong communication skills
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• Confident in written communication
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• Aware of buying patterns and client influences
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• Trustworthy, confidential and professional
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• Able to work both independently and as part of a team
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