Service Coordinator

Service Coordinator

£30,000 - £38,000 | Full-Time | Monday-Friday | On-Site – Little Hadham

We are recruiting for an organised and proactive Service Coordinator to join a busy and growing team. This is an excellent opportunity for someone who enjoys a varied role, thrives in a fast-paced environment and takes pride in delivering outstanding customer service.

Working closely with customers, field-based teams and suppliers, you will coordinate service activities, manage schedules and ensure jobs are completed efficiently while maintaining strong client relationships.

Due to the location, applicants will require their own transport.

Key Responsibilities:

\n
• Manage incoming service requests via phone and email.
\n
• Schedule and coordinate reactive and planned work activities.
\n
• Prioritise workloads based on urgency and resource availability.
\n
• Provide customers with updates and manage expectations throughout the process.
\n
• Coordinate diaries and respond to changing priorities.
\n
• Liaise with customers, operational teams, and suppliers to ensure smooth service delivery.
\n
• Support quotations, service documentation, and general administrative tasks.
\n

About You:

\n
• Previous experience in a Service Coordinator, Scheduler, Planner, Service Controller, or similar coordination role is essential.
\n
• Experience coordinating field-based teams or mobile workforces is highly desirable.
\n
• Strong organisational and multitasking skills.
\n
• Excellent communication and customer service abilities.
\n
• Confident working in a fast-paced environment.
\n
• Able to take ownership and make informed decisions.
\n
• Strong IT and administrative skills.
\n

What's on Offer?

\n
• Competitive salary of £30,000 - £38,000 DOE.
\n
• Training and development opportunities.
\n
• Friendly and supportive working environment.
\n
• Company pension.
\n
• Free parking.
\n
• 20 days holiday plus bank holidays.
\n

Due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion. We appreciate your interest and wish you the best of luck in your job search.