Customer Service Administrator

An established company are currently looking for a Customer ServiceAdministrator to join their fun and vibrant team of professionals. The Customer Service Administrator role involves processing client orders, managing stock, and handling email enquiries.

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• Salary: Up to £27,000
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• Office based
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• Benefits: on-site parking, company days out/events, employee assistance plan, and discount schemes
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Customer Service Administrator responsibilities:

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• Processing customer orders through to completion
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• Arranging, organising, and overseeing couriers
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• Processing invoices and managing payments
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• Managing multiple email inboxes
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• Resolving customer issues and queries
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• Managing customer expectations during delays
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• Supplying supporting product/service documentation
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• Maintaining the in-house customer database
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• Assisting with ad hoc administrative functions
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Customer Service Administrator skills/competencies:

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• Previous experience within the customer service sector desirable
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• Outstanding communication skills and strong attention to detail
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• Good organisational skills
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Apply today!