Executive Assistant to the General Manager

Location: Luton, Bedfordshire (Daily commuting required. Suitable for candidates based in North London, Luton, Milton Keynes, St Albans, Stevenage and surrounding areas.)

Salary: £37,000–£42,000 per annum

Job Type: Full-time | Permanent

Reporting to: General Manager

We are seeking an experienced and highly organised General Manager's Assistant to join our UK manufacturing operation in Luton.

This is a senior, hands-on management position combining factory operations, executive support and European brand development. The successful candidate will play a key role in ensuring the efficient day-to-day operation of our UK factory while supporting the company's strategic growth across the European market.

This position is ideal for someone with a strong background in manufacturing or industrial operations who is equally comfortable coordinating senior management activities and driving business development initiatives.

\n
• Take overall responsibility for the daily operation of the UK factory, including production, sales support, administration and general site management.
\n
• Monitor operational performance and ensure efficient production planning, quality control and workflow management.
\n
• Build and maintain strong relationships with key customers, identifying opportunities to expand existing business partnerships.
\n
• Prepare and present regular management reports covering production, sales performance and team operations to Group Management.
\n

\n
• Develop and coordinate branding and marketing strategies for the European market.
\n
• Manage both online and offline promotional activities, including Google Ads, LinkedIn, Instagram, Facebook and industry marketing campaigns.
\n
• Plan and coordinate the company's annual exhibition programme, including exhibition strategy, promotional materials and event preparation.
\n

\n
• Manage the Group General Manager's schedule during visits to the UK.
\n
• Coordinate customer meetings, supplier visits, factory inspections and business travel arrangements.
\n

\n
• Lead, organise and develop the UK team, ensuring clear objectives, effective communication and high performance.
\n
• Allocate work, conduct performance reviews and promote a positive working culture.
\n
• Maintain strong employee relations and ensure compliance with UK workplace practices.
\n
• Develop and implement training programmes to improve team capability and professional development.
\n

\n
• Fluent in both English and Mandarin Chinese, with excellent verbal and written communication skills.
\n
• Minimum 4 years' senior management experience within a manufacturing, engineering or multinational business.
\n
• Previous experience in positions such as Operations Manager, Factory Manager, General Manager, Plant Manager or equivalent.
\n
• Strong understanding of production operations, workshop management, quality systems and manufacturing processes.
\n
• Excellent organisational, leadership and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
\n
• Eligible to work full-time in the UK.
\n
• Please note that visa sponsorship is not available for this position.
\n

\n
• Experience within the HVAC, manufacturing, industrial automation or engineering sectors.
\n
• Experience in B2B marketing, branding or exhibition management would be advantageous.
\n

\n
• Competitive salary of £37,000–£42,000, depending on experience.
\n
• Opportunity to play a key role in the growth of an expanding international manufacturing business.
\n
• Broad management responsibilities with significant autonomy.
\n
• A collaborative working environment with opportunities for professional development and career progression.
\n