Service Administrator

Location: Hook Area

Salary: £28,000 - £31,000 + Bonus + Excellent Benefits

The Opportunity

An exciting opportunity has arisen for a highly organised and detail-oriented Service Sales Administrator to join a successful and growing technical services organisation.

Working closely with sales, operations and customer service teams, you will play a pivotal role in supporting the sales process, managing administration activities and ensuring customer information, contracts and service records are maintained accurately.

This is a fast-paced role suited to someone who enjoys multitasking, working to deadlines and being a key part of a collaborative team environment.

Key Responsibilities

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• Process and manage customer orders and service-related documentation.
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• Support sales teams with quotations, contract administration and customer enquiries.
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• Maintain accurate records within internal systems and databases.
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• Produce regular reports and management information.
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• Monitor incoming enquiries and allocate work accordingly.
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• Ensure service agreements, customer records and documentation are accurate and up to date.
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• Liaise with internal departments to coordinate customer requirements and service delivery.
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• Assist with invoicing, order acknowledgements and general administration activities.
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• Support reporting requirements through spreadsheet management and data validation.
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• Provide general administrative support across the department where required.
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About You

We are keen to speak with candidates who have experience in one or more of the following:

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• Sales Administration
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• Service Administration
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• Contract Administration
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• Sales Support
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• Service Coordination
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• Customer Service Administration
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You will ideally possess:

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• Strong organisational and time-management skills.
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• Excellent attention to detail and accuracy.
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• The ability to manage multiple priorities within a busy environment.
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• Strong communication skills and a customer-focused approach.
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• Confidence using CRM systems and Microsoft Office applications.
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• Excel experience, including working with data and reports.
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• A proactive and team-focused attitude.
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What's On Offer

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• Hybrid working
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• Annual bonus scheme
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• Generous holiday entitlement
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• Enhanced pension contribution
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• Private healthcare
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• Life assurance
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• Flexible working arrangements
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• Ongoing training and development
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• Friendly and supportive team culture
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