Administration Manager

Admin Manager £37,000-£40,000 + QUARTERLY BONUS

Kenneth Brian Associates are working on an exciting opportunity for a fantastic company based in Leatherhead, who are seeking an experienced Administration Manager to join them on a permanent basis as a result of continued growth and success

Managing the daily activities of a team, the role will involve:

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• Managing, supporting and coaching team members to ensure they achieve SLAs and KPIs
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• Recruitment and onboarding of the customer service team
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• Managing company credit card and expenses within the department
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• Fleet management - ensuring company vehicles are insured, taxed, serviced etc.
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• Disciplinary management when necessary
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• Purchasing and managing companies IT equipment and any other requirements within the business
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• Escalation of issues within the customer service department
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• Gather data and compile reports
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• Invoicing
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• Support the admin team with issues, queries, and guidance to enable them to perform to the best of their ability
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• Coaching and guiding staff
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Experience required:

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• Experience in supervising a team of admin/customer service staff
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• Experience within managing fleet/purchasing
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• Confident and approachable and able to work in a buzzy fun environment
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• Must live locally to Leatherhead
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In return our client offers an excellent benefits package along with hybrid working (1-2 days from home).