Client Services Assistant

Guest Services Assistant – 2-Day Event

Join Our Team and Help Deliver an Outstanding Event Experience

Do you thrive in a customer-facing role and enjoy making a positive impact on people's experiences? Reed Business Support is seeking enthusiastic and professional Guest Services Assistants to support an exciting 2-day event.

This is a fantastic opportunity to gain hands-on event experience, work as part of a friendly team, and play a key role in ensuring guests receive exceptional service from start to finish.

The Opportunity

As a Guest Services Assistant, you'll be at the heart of the event, acting as a welcoming and knowledgeable point of contact for attendees. Your support will help create a seamless and enjoyable experience for every guest.

Key Responsibilities

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• Welcoming guests and providing a professional first impression.
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• Assisting with registration and check-in procedures.
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• Providing information, guidance, and directions to attendees.
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• Responding to guest enquiries in a friendly and helpful manner.
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• Managing queues and ensuring smooth guest flow throughout the event.
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• Resolving queries and escalating issues where necessary.
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• Supporting the wider event team to ensure the event runs efficiently.
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About You

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• Friendly, approachable, and confident communicating with a wide range of people.
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• Passionate about delivering excellent customer service.
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• Calm and professional when working in a busy environment.
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• Reliable, punctual, and well-presented.
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• Comfortable working both independently and as part of a team.
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• Experienced in customer service, hospitality, retail, or events (desirable but not essential).
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The Benefits of Joining

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• The chance to be part of a high-profile live event.
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• Valuable experience within the events and customer service sector.
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• A supportive and collaborative working environment.
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• The opportunity to meet new people and develop your customer-facing skills.
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• A short-term assignment where you can make an immediate impact.
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If you're an enthusiastic individual who enjoys helping people and creating memorable experiences, we'd love to hear from you.

Apply now and be part of a team dedicated to delivering an exceptional event experience for every guest.