Operations Manager

Operations Manager- Hampshire-up to £55k Are you an experienced Operations Manager who thrives in a fast-paced contact centre environment? We're looking for an inspiring leader to take ownership of a busy 24/7 customer operations function, driving operational performance, developing high-performing teams, and delivering an exceptional customer experience.What you'll be doing:

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• Leading and motivating operational teams to deliver outstanding service.
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• Driving performance through KPIs, continuous improvement and effective resource planning.
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• Coaching and developing managers and team leaders.
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• Managing operational budgets, reporting, and business performance.
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• Working closely with senior leadership to support future growth.
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What we're looking for:

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• Proven experience managing a contact centre or customer operations team.
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• A strong people leader who inspires, develops, and motivates others.
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• Commercially aware, analytical and solutions focused.
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• Passionate about delivering exceptional customer service.
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What's on offer:

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• Salary up to £55,000
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• Company Car or Car Allowance
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• Great Benefits Package
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• Genuine career progression within a growing organisation
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• Office based
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• Immediate start available
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If you're ready to lead, influence and make a real impact, we'd love to hear from you. Apply today for a confidential conversation.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency