Lending Operations Coordinator

Lending Operations Coordinator

Warrington

£30k-£40k depending on exp

The Role

The Lending Operations Coordinator will be responsible for supporting the complete lifecycle of a bridging loan.

Working closely with Business Development Managers, Underwriters and Portfolio Managers, you will play a key role in ensuring cases progress efficiently from initial enquiry through to completion and eventual redemption.

This is an ideal role for someone looking to build a long-term career within specialist property finance, underwriting or operations.

Responsibilities

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• Assist with the processing and triage of new enquiries.
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• Liaise with brokers and borrowers to obtain information required for indicative terms.
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• Maintain accurate records within the CRM system.
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• Support Business Development Managers with case progression.
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• Prepare and issue terms and supporting documentation.
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• Provide excellent customer service throughout the enquiry process.
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• Gather and review application documentation.
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• Conduct preliminary due diligence checks.
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• Order and monitor valuations and searches.
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• Liaise with solicitors, valuers and borrowers.
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• Assist underwriters in preparing cases for credit assessment.
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• Ensure files are fully compliant and accurately maintained.
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• Monitor outstanding requirements and proactively chase documentation.
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• Support the ongoing management of completed loans.
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• Monitor loan maturities and redemption dates.
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• Assist with redemption statements and loan settlements.
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• Manage post-completion administration.
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• Liaise with borrowers regarding extensions, redemptions and ongoing requirements.
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• Maintain accurate portfolio records and reporting.
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• Assist with arrears monitoring and routine portfolio administration.
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Skills

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• Strong organisational and time-management skills.
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• Excellent telephone and written communication skills.
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• Ability to prioritise multiple tasks and deadlines.
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• High attention to detail.
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• Professional, confident and proactive approach.
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• Competent with Microsoft Office applications.
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• Ability to work effectively within a team environment.
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• Previous experience in mortgages, bridging finance, property finance, banking or financial services.
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• Experience working with brokers, lenders, solicitors or professional introducers.
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• Knowledge of specialist lending products.
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• Experience using CRM systems.
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