Account Manager - Plumbing & Heating

A leading distributor of heating products and spares is looking for an ambitious and customer-focused Account Manager professional to join their growing team in Wolverhampton. This is an excellent opportunity for someone with a heating or plumbing background who enjoys building relationships, developing business and working within a fast-paced environment.The business has an excellent reputation within the heating industry and is well known for delivering high-quality products and outstanding customer service. They are part of a successful and growing UK distribution group and continue to invest heavily in both their people and their long-term growth strategy.With a strong focus on developing commercial business opportunities, this role offers the chance to work with facilities management companies, contractors and key commercial customers, while also managing and developing high-value key accounts.RewardsAs an Account Manager, you will receive:

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• A starting salary between £34,000 - £42,000 (depending on experience)
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• An uncapped annual profit share bonus
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• Membership of the company's excellent pension scheme
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• The opportunity to manage and develop key customer accounts
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• Full internal training and ongoing development
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• Additional manufacturer-funded training opportunities
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• A stable, permanent role within a successful and growing business
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• A friendly, supportive and collaborative team environment
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Role Responsibilities

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• Account Management: Build and maintain strong relationships with existing customers and key accounts.
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• Internal Sales: Manage inbound enquiries, quotations, order processing and customer follow-ups.
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• Business Development: Proactively identify and develop new commercial business opportunities, particularly within facilities management and contractor markets.
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• Customer Service: Deliver a consistently high level of service across phone and email communication.
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• Product Support: Advise customers on heating parts and product solutions.
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• Team Collaboration: Work closely with colleagues and suppliers to ensure excellent customer outcomes and smooth day-to-day operations.
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RequirementsTo be successful in this Account Manager role, you should have:

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• Previous experience within the heating, plumbing or related industry would be ideal
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• Internal sales, account management, trade counter or customer-facing sales experience
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• Ideally a commercial background or experience dealing with contractors, facilities management companies or commercial customers
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• Strong communication and relationship-building skills
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• A proactive and commercially minded approach
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Think you have what it takes? Apply today to find out more!