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Posted 22 July, 2026

Customs Trade Agent - S2

FedEx
Memphis, TN, US Full Time

Job Description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

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Provide impeccable customer service

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Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

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Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)

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Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

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Adhere to all international importing regulations.

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Work closely with other internal staff and departments to deliver high level of service to customers.

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Process agency brokerage shipments.

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Ensure all government and organizational policies are followed.

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Performs other duties as assigned. Paid Training Provided.

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HS Diploma or GED required. No industry experience required. No work experience required.

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Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

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Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills.

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Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

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Ability to use multiple systems and reference material. Interact with internal staff, management of all levels, internal departments.

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Preferred Qualifications: MS Suite, multiple screens, website research, and experience in a production driven environment where you met, hourly, daily or weekly quotas. Self-motivated with excellent time management skills. Work schedule: Tuesday – Saturday: 3:00 pm – 11:30 pm CST “Mandatory overtime may be required during periods of high volume. In addition, working on company recognized holidays

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Pay Transparency:

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Pay: $19.75 per hour

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Additional Details: ** HYBRID ONLY**: Candidates must reside within 50 miles of 3885 Airways Blvd, Memphis, TN 38116 HYBRID -"Job will require onsite training/work until productivity and accuracy standards are met. Thereafter, work from home options will become available.

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FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

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FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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  • Know Your Rights
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  • Pay Transparency
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FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

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FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

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