General Manager

Venue: O2 Academy Bournemouth

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Company: Academy Music Group

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Location: Bournemouth, UK

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Reports to: Divisional Manager

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Working Hours: Full time

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Job Type: Permanent

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The Venue

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A stunning 1800 capacity Grade II listed building a stone’s throw from the beach. O2

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Academy Bournemouth is one of Boscombe’s iconic landmarks and an important part of

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the town’s cultural identity.

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Hosting live music, club nights, sports and corporate events you will play a part in making

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unforgettable moments of escapism.

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Academy Music Group

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Academy Music Group (AMG) is the UK’s leading owner and operator of live music and

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entertainment venues with award-winning credentials. Several of our historic theatres

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are unique institutions of British music and culture where we create memorable

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experiences through innovation, creativity, collaboration and an innate understanding of

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our customers and communities.

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Role Description

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The General Manager is a key role within our organisation, with a passion for the live events industry and highly motivated to maximise the events diary you will generate commercial and creative opportunities for shows and events with established acts, emerging artists, club and corporate events.

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Accountable for managing and developing the wider team at O2 Academy Bournemouth,

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management of the day-to-day business, operational and health and safety function. A

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dynamic manager will lead exceptional delivery and customer experience standards

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within this iconic venue.

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Who you are

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Competencies / Skills / Knowledge / Experience

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• Experience of success as a manager or in an operational role within a high-volume venue with a proven track record in managing live music and/or club events.
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• Understanding of booking and promotion of live events
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• Excellent control of operating costs and budgeting with strong awareness of P&L
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• Personal licence holder with knowledge of health and safety regulations as well as licensing
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• Excellent communication and diplomacy skills
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• Proficient in Microsoft Office packages
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• Ability to drive the venue and business forward
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Behaviours

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The following attributes determine how the role will be carried out and are required to be a success

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• Self-motivated and results driven
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• Passionate and enthusiastic for the live events and club industry
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• Demonstrable leadership and motivation of others
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• Flexibility to work irregular hours (weekends/evenings/public holidays
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• Enthusiasm to build positive working relationships
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• A proactive leader in problem-solving and critical thinking who can negotiate solutions
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• A dynamic, forward-thinking manager driven to deliver exceptional service
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What the role includes

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• Meet Company business objectives and manage operations
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• Programme the venue diary to maximise events schedule
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• Generate new business opportunities for commercial success and profitability
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• Act as the primary point of contact for the venue. Publicly represent the venue and Company in a professional manner
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• Maintain and develop excellent client and stakeholder relationships
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• Implement efficient business strategies both proactively and as directed by the Company
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• Duty manage events
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• Management and accountability for forecasting and budgeting
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• Meet or exceed annual budgets
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• Control all operating costs in line with set targets
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• Manage expenditure for all venue departments
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• Ensure all paperwork and reporting is completed and professionally retained
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• Oversee all licencing administration, risk assessment and due diligence
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• Uphold and enforce the relevant terms of the entertainment licence and changes to the law
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• Adhere to all existing and new health and safety legislation
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• Periodic testing and certification of venue equipment
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• Ensure the venue is maintained to the highest standards
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• Direct building maintenance issues so that urgent repairs are carried out in a timely manner
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• Lead on compliance for all Company working practices
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• Work collaboratively with the venue team, local authority and Company head office
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• Support all training requirements and annual appraisals for full -time employees
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• Increase employee productivity
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What we can offer

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An extensive benefits package that helps take care of yourself, your health, your family, your career and your wealth.

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Equal Opportunities

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We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

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The Company

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AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

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APPLICATION DEADLINE: 2nd August 2026. We reserve the right to close applications at any time.

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#AMG