Motor Insurance Account Handler
Job Description
Motor Insurance Account Handler
\nLocation: Brierley Hill (Hybrid Options Available)
\nSalary: £30,000-£33,000 + Quarterly Bonus
\n\nAre you an experienced Insurance Account Handler looking for your next career move? We're working with one of the UK's leading independent insurance brokers to recruit a Senior Sales Insurance Account Handler to join their established team in Brierley Hill.
\nThis is an excellent opportunity for an insurance professional who enjoys building strong client relationships, delivering exceptional customer service, and developing a long-term career within a supportive and growing organisation.
\n\nThe Role
\nAs a Senior Sales Insurance Account Handler, you'll manage your own portfolio of clients, acting as their trusted point of contact for all insurance-related enquiries. You'll build lasting relationships, provide tailored insurance solutions, and ensure every client receives an outstanding level of service.
\nWorking closely with colleagues across the business, you'll play a key role in retaining and developing existing accounts while identifying opportunities to grow your client portfolio.
\n\nKey Responsibilities
\nManage a portfolio of commercial and/or personal insurance clients.
\nBuild and maintain strong, long-term relationships through exceptional customer service.
\nHandle client enquiries, renewals, amendments and policy administration.
\nProvide professional insurance advice tailored to individual client needs.
\nIdentify opportunities to cross-sell and up-sell appropriate insurance products.
\nNegotiate with insurers to secure competitive terms for clients.
\nEnsure all work complies with FCA regulations and internal compliance procedures.
\nCollaborate with colleagues to deliver an efficient and seamless customer experience.
\n\nAbout You
\nPrevious experience working within the insurance industry (essential).
\nExperience in an Account Handler, Insurance Advisor, Broker or similar client-facing role.
\nExcellent communication and relationship-building skills.
\nA proactive approach with the confidence to manage your own workload.
\nStrong attention to detail and organisational skills.
\nA commercial mindset with the ability to identify sales opportunities.
\nA positive attitude and the ability to work collaboratively within a team.
\nA commitment to delivering exceptional customer service while maintaining regulatory compliance.
\n\nWhat's on Offer
\nCompetitive salary dependent on experience.
\nPerformance-related bonus scheme.
\nMonday to Friday working hours (9:00 am – 5:00 pm, 35 hours per week).
\nHybrid and flexible working options.
\n26 days annual leave plus bank holidays.
\nFree on-site parking.
\nCompany pension scheme.
\nOngoing professional development, including support towards CII and ACII qualifications.
\nCareer progression opportunities within one of the UK's largest independent insurance brokers.
\nEmployee wellbeing programme with 24/7 support.
\nPaid volunteering day.
\nEmployee recognition and reward schemes.
