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Posted 22 July, 2026

Claims Associate Director - PI Construction

Pavilion Recruitment Solutions
London, ENG, GB Full Time

Job Description

Overview

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An excellent opportunity has arisen for an experienced Construction Professional Indemnity Claims specialist to join a highly regarded market-leading team handling some of the UK’s largest and most complex construction claims portfolios.

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This role offers significant autonomy, exposure to major Tier 1 contractor accounts, and the opportunity to develop into a recognised specialist within the construction claims market.

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The successful candidate will work closely with senior claims professionals, managing a portfolio of high-value and technically complex Professional Indemnity claims across the construction sector.

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Key Responsibilities

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• Manage a portfolio of Construction PI claims from notification through to resolution

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• Handle complex and high-value claims involving Tier 1 UK contractors

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• Develop and maintain strong relationships with clients, insurers, solicitors, adjusters, and other key stakeholders

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• Provide strategic guidance and technical support on major losses and coverage issues

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• Support clients through complex claims negotiations and resolution strategies

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• Ensure claims are managed efficiently and in line with regulatory and market requirements

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• Contribute to the continued growth and development of the construction claims practice

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Claims Portfolio

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• Pure Construction Professional Indemnity focus

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• Portfolio consists predominantly of Tier 1 UK contractor accounts

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• Average claim values regularly reach tens of millions of pounds

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Experience:

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Essential

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• Minimum 5 years’ experience handling Professional Indemnity claims

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• Strong technical claims knowledge and experience managing complex losses

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• Experience working within the UK insurance market

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• Ability to manage high-profile client relationships and large corporate accounts.

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• Strong communication, negotiation, and stakeholder management skills

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Desirable

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• Construction PI claims experience OR Professional Indemnity exposure from architect/engineer clients

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• Background gained within a broker, insurer, legal practice, or loss adjusting environment

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• Exposure to large and complex corporate claims programmes

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Career Development

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This role offers a clear pathway to further seniority, providing increasing exposure to major accounts, market-leading clients, and complex claims matters. The successful individual will have the opportunity to establish themselves as a recognised specialist within the Construction Professional Indemnity market.

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Location & Working Pattern

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• Hybrid working with three days per week in the office and two days working remotely.

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• Flexible approach to office attendance

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• Central London location

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Package

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• Competitive basic salary

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• Annual discretionary bonus

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• Comprehensive benefits package

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• Excellent long-term career development opportunities