Business Partner - Supportive Collection

Business Partners (Supportive Collection Service)

\n
• Hourly Rate: £21.65
\n
• Location: Bury
\n
• Job Type: Full-time, Temporary
\n

We are seeking an interim Business Partner to join our Corporate Collection and Support department. This role is crucial in managing day-to-day critical recovery and enforcement activities, including court and enforcement actions, to safeguard the council's reputation and financial position.

Day-to-day of the role:

\n
• Provide managerial oversight for Council Tax / Business Rates debt and Adult Social Care / Accounts Receivable debt.
\n
• Work with the Business Manager to develop and maintain efficient, effective, and equitable collection and recovery pathways.
\n
• Ensure operational oversight in the development and maintenance of a holistic, proactive, and preventative borough-wide Welfare Rights and Support offer.
\n
• Support the development of the Supportive Collection Pathway, ensuring systems, processes, reporting, and approaches are effectively implemented and maintained.
\n
• Develop a rationalised debt profile across all collection streams, maintaining an accurate and viable database of debt.
\n
• Enhance income generation and customer communication strategies, ensuring alignment with the Supportive Collection Pathway.
\n
• Manage the Supportive Collection team effectively, ensuring compliance with organisational policies and deadlines.
\n
• Attend court hearings as required and ensure all enforcement activities are legally robust.
\n

Required Skills & Qualifications:

\n
• Significant management experience in Revenues or Accounts Receivable / Sundry Debts, preferably with a focus on Adult Social Care debt.
\n
• Demonstrable experience in managing collection-focused activities.
\n
• Strong people management skills.
\n
• Ability to develop and implement collection and recovery strategies.
\n
• Excellent communication and stakeholder management skills.
\n
• Proficiency in managing data-driven reporting and performance improvement initiatives.
\n

Benefits:

\n
• Access to a dedicated Reed consultant for ongoing support.
\n
• Secure and easy-to-use online timesheet system.
\n
• Self-service portal for managing holiday requests, payslips, and other employment documents.
\n
• Inclusion in pension schemes, paid holiday schemes, and maternity/paternity benefits.
\n

To apply for this Business Partner position in the Supportive Collection service, please submit your CV by clicking Apply Now.