Sales Ledger Clerk

Role Title: Accounts Receivable Clerk

Reports to: Accounts Receivable SupervisorLocation: Peterborough (hybrid)

Purpose of the Role

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• Ensure appropriate due diligence and authorisation processes are followed for the opening and ongoing management of customer credit accounts.
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• Maintain effective credit control procedures to minimise outstanding debtor balances and support healthy cash flow.
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• Adhere to established financial controls, accounting procedures, and internal policies to ensure accuracy, compliance, and good governance.
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Key Responsibilities

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• Maintain customer ledgers to a consistently high standard, ensuring records are accurate, up to date, and supported by clear account notes.
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• Process customer receipts and daily banking transactions accurately and in a timely manner, ensuring correct allocation and full reconciliation of sales ledger entries.
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• Prepare and post journals as required and raise recharge or ad hoc invoices.
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• Work closely with internal stakeholders to investigate and resolve invoicing discrepancies and data errors.
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• Proactively chase overdue invoices and outstanding payments through telephone and email communication, ensuring payments are received within agreed credit terms.
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• Perform credit checks for new customers and assist in assessing creditworthiness in line with company procedures.
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• Respond promptly and professionally to internal and external queries relating to customer accounts, payments, and outstanding balances.
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• Support continuous improvement initiatives to enhance accounts receivable processes and controls.
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Key Relationships

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• Build and maintain effective working relationships with customers, colleagues, suppliers, and external stakeholders.
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• Develop strong relationships with account holders to facilitate timely payment and effective issue resolution.
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• Collaborate with finance and operational teams to ensure accurate and efficient account management.
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Key Characteristics for Success

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• Strong customer service focus with a professional and approachable manner.
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• Effective problem-solving skills with the ability to identify issues and implement practical solutions.
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• Commitment to continuous improvement and delivering high-quality outcomes.
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• Ability to manage workload effectively, meet deadlines, and support team objectives.
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• Strong attention to detail and accuracy.
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• Good communication and relationship-building skills.
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• Proactive and organised approach to work.
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• Ability to work both independently and as part of a team.
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If you are interested, please apply for the role -