General Manager

The opportunity to shape the future of a high-growth manufacturing business doesn't come along often. As General Manager, you'll lead G&H Phoenix through its next phase of growth, taking full ownership of a technically advanced optical manufacturing site that delivers world-class solutions to customers across Aerospace & Defence, Industrial, and Commercial markets. At G&H, we're looking for an experienced manufacturing leader who can combine strategic thinking with operational excellence. Based at the heart of the North Wales optical manufacturing district in St. Asaph, this is a rare opportunity to lead a complex engineering business within a global PLC, influencing everything from commercial performance and customer satisfaction to continuous improvement, innovation, and long-term growth. You'll work alongside talented teams who are passionate about precision, quality, and delivering exceptional results in some of the world's most demanding industries.What's in it for you\n

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• Lead G&H Phoenix with full site responsibility, including commercial performance and operational delivery.
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• Join a globally recognised organisation with more than 75 years of innovation in optical technologies.
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• Play a key role in shaping future growth through investment, new product development, and operational excellence.
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• Competitive Management and Long-Term Incentive Plans.
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• 25 days' holiday plus bank holidays, competitive pension with salary exchange facility, private health insurance, and an enhanced employee assistance programme.
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• Work with international customers and colleagues across a business committed to developing people, innovation, and engineering excellence.
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Your responsibilities as General Manager\n

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• Provide strategic leadership across Safety, Quality, Delivery, and Financial performance while maintaining full P&L accountability.
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• Drive profitability through operational efficiencies, cost reduction initiatives, and working capital optimisation.
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• Lead Manufacturing, Engineering, Quality, and Supply Chain functions while working closely with Finance and HR.
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• Develop meaningful KPIs, monitor business performance, and implement continuous improvement initiatives across the site.
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• Strengthen customer relationships, ensuring quality, delivery, and commercial commitments are consistently achieved.
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• Lead investment planning, organisational capability development, compliance with industry standards, and the successful delivery of business strategy.
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What we're looking for in a General Manager\n

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• Degree qualification in Engineering or a Science discipline, or significant leadership experience within a highly technical manufacturing environment.
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• Strong commercial experience with full P&L responsibility in a manufacturing business.
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• Knowledge of regulated quality standards including ISO and AS9100, with exposure to defence-related compliance frameworks such as DFARS and ITAR being highly advantageous.
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• Demonstrated success leading complex manufacturing operations, improving performance, and delivering measurable business results.
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• Experience building strong relationships with customers, suppliers, senior stakeholders, and global business partners.
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Working hours: Full-time, Monday to Friday. Regular travel to G&H Ilminster, customer sites, suppliers, and other G&H locations will be required. If you're ready to take ownership of a technically advanced manufacturing business and help shape the future of G&H Phoenix, we'd love to hear from you regarding this General Manager opportunity.Additional Information Successful applicants must be able to satisfy UK Baseline Personnel Security Standard (BPSS) clearance requirements. Due to the nature of G&H's work, some positions are subject to UK Government security vetting and export control regulations, which may affect eligibility. G&H is committed to providing equal employment opportunities for all employees and applicants.