Senior Credit Controller

Senior Credit Controller

Location: Poole, BH12

Salary: £28,000 - £50,000 per annum, dependent on experience

Hours: 40 hours per week, Monday to Friday

Contract: Full-time, Permanent, Office-based

We're looking for a highly organised and proactive Senior Credit Controller to join our Finance team. This is an excellent opportunity for an individual with strong communication skills and a keen eye for detail to play a key role in managing customer accounts, maintaining cash flow, and supporting the continued success of our business.

What We Offer

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• Competitive salary of £28,000 - £50,000 per annum, dependent on experience
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• Full-time, 40-hour working week
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• Company pension scheme
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• Staff discounts on selected products
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• Supportive, friendly, and collaborative working environment
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• Opportunities for career development and progression
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• On-site parking
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• Employee Assistance Programme
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• Training and development opportunities
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The Role

As a Senior Credit Controller, you will be responsible for managing customer accounts and ensuring payments are received in a timely manner. You will work closely with customers and internal departments to resolve account queries, reduce outstanding debt, and support the overall financial health of the business.

Key Responsibilities

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• Proactively manage and collect outstanding customer debt
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• Contact customers by telephone, email, and written correspondence to secure payment
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• Monitor customer accounts and maintain accurate records
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• Reconcile customer accounts and investigate discrepancies
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• Resolve invoice, payment, and account-related queries efficiently
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• Produce aged debt reports and provide regular updates to management
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• Assess customer creditworthiness and recommend credit limits where appropriate
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• Allocate incoming payments and maintain accurate account information
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• Build and maintain positive relationships with customers and internal stakeholders
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• Support month-end procedures and assist the wider finance team when required
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• Ensure company credit control procedures are followed and continuously improved
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About You

We're looking for someone who is:

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• Experienced in liaising with credit insurers and managing credit-insured sales ledgers.
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• Experienced in a Credit Control, Accounts Receivable, or similar finance role
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• Confident communicating with customers and negotiating payment arrangements
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• Organised, proactive, and able to manage a busy workload effectively
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• Numerate with strong attention to detail and accuracy
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• A confident user of Microsoft Office, particularly Excel
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• Experienced using accounting or ERP systems
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• Able to work independently while contributing positively to a team environment
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• Professional, resilient, and customer-focused
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Ready to Apply?

If you're ready to take the next step in your career and join a growing, successful business, we'd love to hear from you.

Simply click Apply and send us your CV. We look forward to hearing from you.