Quality Systems Manager

Quality & Compliance Systems Manager

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• Annual Salary: To be discussed
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• Location: Andover, England
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• Job Type: Full-time
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We are seeking an experienced and proactive Quality & Compliance Systems Manager to lead our quality assurance, compliance activities, and oversee our HR and Health & Safety functions. This key leadership role is crucial for maintaining high standards of compliance with regulatory requirements, driving continuous improvement, and fostering a positive culture across the organisation.

Day-to-day of the role:

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• Oversee the establishment, implementation, and continual improvement of the Quality Management System (QMS) in accordance with ISO 9001:2015.
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• Plan and lead effective audit programmes, conduct root-cause analyses for non-conformities, and drive corrective and preventive actions (CAPA).
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• Ensure compliance activities are followed and all company policies are maintained.
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• Help the organisation assess quality risks and identify the expectations of stakeholders.
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• Act as the primary point of contact for customer complaints, supplier quality issues, and third-party certification bodies.
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• Track quality metrics and report to senior management to effectively evaluate QMS performance and commitment.
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• Oversee the Health and Safety requirements both internally and for our customers.
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• Work closely with Senior Management and external consultants to ensure compliant HR policies and processes.
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Required Skills & Qualifications:

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• Proven experience in Quality Management or Quality Engineering.
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• Strong understanding of customer expectations and regulatory requirements.
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• Ability to balance business objectives with quality and compliance needs.
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• Excellent communication and relationship-building skills to clearly explain quality requirements to different audiences and influence stakeholders.
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• Analytical thinker with a process-oriented mindset to identify trends, root causes, and improvement opportunities.
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• Ability to create concise reports, procedures, and processes.
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• Self-motivated and organized.
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• Full driving licence with willingness to travel on occasions.
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• Desirable: ISO 17025:2017 awareness, Internal or Lead Auditor training, H&S experience.
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Benefits:

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• Competitive salary.
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• Opportunity to lead in a critical and impactful role.
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• Dynamic and supportive work environment.
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• Professional development and training opportunities.
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