Compliance Manager

Your Company: NET Recruit are delighted to be partnering with a rapidly growing and highly respected organisation within the insurance and financial services sector who are seeking an experienced Compliance Manager to join their team in a full-time, permanent capacity based in Hertfordshire. This organisation has built an excellent reputation for delivering specialist services to a nationwide client base while maintaining the highest standards of regulatory compliance and customer care. As the business continues to expand, they are seeking an experienced compliance professional to lead their regulatory function, ensuring governance frameworks remain robust while supporting the commercial success and continued growth of the organisation. The successful candidate will become a key member of the senior leadership function, taking ownership of the organisation's compliance strategy and acting as the primary point of contact for regulatory matters. This is an outstanding opportunity to influence business-wide governance, risk management and regulatory best practice within a collaborative and forward-thinking environment.Your Roles and Responsibilities:While in this position your duties may include but will not be limited to:\n

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• Leading and overseeing the organisation's compliance framework, ensuring adherence to FCA regulations, Consumer Duty, GDPR and wider insurance legislation
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• Acting as the principal liaison with regulatory bodies, including the FCA, ICO and other external stakeholders
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• Monitoring regulatory developments and implementing changes to policies, procedures and internal controls where required
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• Developing, managing and reporting against the organisation's Compliance Plan, providing regular updates to senior leadership
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• Overseeing the preparation and submission of regulatory returns, applications and mandatory reporting requirements
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• Managing complaints governance processes, ensuring appropriate investigation, reporting and continuous improvement initiatives are implemented
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• Supporting enterprise-wide risk management activities, maintaining risk registers and conflict of interest records
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• Leading compliance audits across the business, ensuring internal quality standards and regulatory requirements are consistently achieved
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• Providing expert guidance on insurance policy wording, regulatory documentation and customer communications
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• Overseeing GDPR compliance, including the management of potential data breaches and data protection processes
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• Managing compliance training initiatives and supporting colleagues in understanding their regulatory responsibilities
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• Collaborating with senior stakeholders across finance, technology, operations, sales and customer service functions to embed a culture of compliance throughout the organisation
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• Reviewing third-party suppliers and contractual arrangements to ensure ongoing regulatory compliance
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• Promoting continuous improvement by identifying opportunities to strengthen governance, reduce risk and enhance operational effectiveness
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What You Will Need to Apply: The ideal candidate for this role will have significant experience working within a senior compliance position, ideally gained within the insurance or wider financial services sector. Applicants should possess extensive knowledge of FCA regulations, Consumer Duty, GDPR and the regulatory frameworks governing insurance businesses, alongside a strong understanding of governance, risk management and internal compliance best practice. Candidates should demonstrate previous experience managing regulatory reporting, compliance monitoring programmes and relationships with external regulatory bodies. Experience overseeing complaints governance, policy documentation, financial sanctions processes and compliance training initiatives would be highly advantageous. Strong analytical and organisational skills will be essential, together with the ability to interpret complex regulatory requirements and translate them into practical business solutions. Excellent communication and stakeholder management skills are equally important, with the confidence to advise and influence senior leaders across the organisation. The successful individual will be highly professional, commercially aware and solutions-focused, with exceptional attention to detail and the ability to balance regulatory obligations alongside wider business objectives. They will demonstrate integrity, sound judgement and a proactive approach to driving continuous improvement while fostering a positive culture of compliance across the business.What You Will Get in Return: For the successful candidate, a salary of up to £75,000 and comprehensive benefits package will be offered, reflective of experience and expertise. Benefits include 25 days' annual leave plus bank holidays, increasing with length of service, a contributory pension scheme, employee assistance programme, the option to buy or sell annual leave, long service recognition awards, free on-site parking and access to private healthcare following successful completion of probation. Additional benefits include discounted insurance products, enhanced wellbeing initiatives and further lifestyle benefits. This role presents an exceptional opportunity to join a growing organisation where compliance is recognised as a strategic business function rather than simply a regulatory requirement. The successful candidate will enjoy genuine influence over governance, risk and operational strategy while working within a collaborative environment that values innovation, professional development and long-term career progression.To enquire further about this great opportunity, please contact our specialist recruiter:Suzi Kocovska - Recruitment PartnerM: 07743 971752E: