Technical Support Specialist

Up to £55,000 + BenefitsField-Based | UK Travel

A rapidly expanding automotive manufacturer is seeking an experienced Technical Support Specialist to support its growing retailer network across the UK.

This is an exciting opportunity to join a business in a major growth phase, offering genuine career progression, exposure to the latest vehicle technologies, and the chance to play a key role in shaping technical support standards across a developing network.

As a Technical Support Specialist, you will act as the technical authority for complex vehicle concerns, supporting retailers with diagnostics, fault resolution, and technical investigations.

Working closely with engineering, quality, warranty, and customer support teams, you will ensure technical issues are resolved efficiently whilst helping drive continuous product improvement.

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• Provide technical support to retailer partners throughout the UK.
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• Investigate and resolve complex vehicle faults and diagnostic cases.
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• Support field visits and technical assessments when required.
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• Escalate technical concerns and work with engineering teams to achieve effective resolutions.
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• Support quality investigations and product improvement activities.
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• Deliver technical presentations and best-practice workshops.
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• Create and maintain technical bulletins, troubleshooting guides, and support documentation.
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• Provide technical expertise to aftersales and warranty teams.
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To be considered, you must have:

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• Previous Automotive OEM experience.
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• Strong diagnostic and fault-finding skills.
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• Experience supporting dealer or retailer networks.
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• Knowledge of hybrid and electric vehicle systems.
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• Ability to interpret technical documentation and electrical schematics.
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• Excellent communication and stakeholder management skills.
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• Full UK driving licence.
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• Flexibility to travel nationally as required.
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• Salary up to £55,000.
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• Join a fast-growing automotive manufacturer.
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• Genuine long-term career progression opportunities.
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• Exposure to cutting-edge EV and vehicle technology.
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• High-profile position with national responsibility.
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• Opportunity to influence technical standards and processes during a significant growth period.
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If you have a strong OEM technical background and are looking to accelerate your career within a rapidly growing automotive business, we'd like to hear from you.