Field Motor Engineer Somerset Area

Division: Davies UKIReports to: Head of EngineeringLocation: Field-basedHours: 08:30 – 17:00About the Role

We are looking for an experienced Field Engineer with a strong background in motor engineering and claims. This role requires expertise in vehicle inspection, repair cost negotiation, and claims management, supporting both customers and internal teams to deliver high-quality outcomes.

You will play a key role in assessing vehicle damage, providing valuations, and managing total loss settlements across a wide variety of vehicle types.

\n
• Produce accurate, detailed, and high-quality engineering reports
\n
• Assess, value, and negotiate vehicle repair costs
\n
• Provide fair and accurate vehicle valuations
\n
• Negotiate total loss settlements
\n
• Apply detailed knowledge of salvage categories
\n
• Manage claims through to resolution
\n
• Liaise with repairers, customers, and internal teams
\n
• Support colleagues and contribute to team success
\n

Essential:Qualified to IAEA or ATA (VDA) standard

\n
• Experience within insurer or independent engineering environment
\n
• Strong understanding of claims processes and salvage categorisation
\n
• Experience using estimating systems (e.g. Audatex, GT Motive, Glass’s)
\n
• Ability to inspect a wide range of vehicles including: \n
  \n
  • Cars
  \n
  • HGVs
  \n
  • Agricultural machinery
  \n
  • Caravans
  \n
\n
• Excellent negotiation and communication skills
\n
• Strong analytical and problem-solving ability
\n
• Effective time management and prioritisation skills
\n

Desirable:AQP qualification

\n
• Detail-oriented and structured approach
\n
• Confident decision maker and negotiator
\n
• Ability to work independently in a fast-paced environment
\n
• Strong customer focus with complaint resolution experience
\n
• Professional handling of sensitive and confidential information
\n

#INDUKI

Career & Purpose

\n
• Davies Innovation Lab
\n
• Leadership training programme
\n
• Funding for professional qualifications
\n
• Thrive at Davies; learning opportunities
\n

Environmental & Social

\n
• The Davies Foundation
\n
• Local charity funding
\n
• Pennies To Heaven
\n
• Employee Resource Groups
\n
• Employee volunteering programme
\n

Financial Health

\n
• Pension, 5% employee and 5% employer contribution
\n
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
\n
• Life assurance: x4
\n
• Refer a Friend
\n
• Cycle to Work Scheme
\n
• Lease car salary sacrifice
\n
• Davies Incentive Plan
\n
• Enhanced maternity, paternity and adoption pay
\n

Mental, Physical & Emotional Wellbeing

\n
• Wellbeing centre; move, munch, money & mind focus
\n
• Discounts with 100's of UK retailers
\n
• EAP; 24/7 confidential helpline
\n
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
\n
• Flexible working
\n
• Dress for your day
\n
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
\n
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
\n