Administrative Assistant

Administration Assistant

Location: Cardiff

Job Type: Full-time (37 hours per week)

Pay: Up to £13.47 per hour

We are seeking a dedicated Admin Assistant to join a respected services team to play plays a key part in providing administrative support to a hub; helping to ensure the effective delivery of social care services.

Day-to-Day Responsibilities:

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• Maintain and update an electronic referral management system, including processing contacts, and closures.
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• Provide reception support, manage telephone enquiries, take accurate messages, and ensure timely distribution.
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• Assist with preparing meeting documentation, support safeguarding-related administrative processes, and maintain effective filing systems.
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• Support day-to-day office operations, including ordering goods and services, handling mail, and maintaining office supplies.
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• Compile, update, and provide statistical and performance information as required.
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Required Skills & Qualifications:

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• Educated to GCSE standard or equivalent.
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• Competent in IT, including the use of Microsoft Word, Excel, and database systems.
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• Recent experience in an office-based administrative role.
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• Clear and effective written and verbal communication skills.
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• Ability to organise workloads, prioritise tasks, and work effectively under pressure.
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• Strong commitment to customer service and collaborative working.
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• Ability to maintain confidentiality at all times.
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Benefits

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• Access to training and development opportunities in line with organisational policies.
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• Commitment to maintaining health & safety standards and promoting equal opportunities.
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• Flexible working arrangements, with the role requiring work from various locations as operationally required.
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Application Process

To apply for this position, please click “Apply Now” to submit your updated CV.