Litigation Officer

Join BCMGlobal Mortgage Services as a Litigation Officer

Are you ready to take your career to the next level? BCMGlobal is on the lookout for a Litigation Officer to join our team in Ipswich. This is your chance to step into a pivotal role, managing mortgage accounts and guiding them through the litigation process — all while making a real difference to our customers.

What You’ll Do

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• Own and manage your caseload of mortgage accounts, balancing empathy with expertise.
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• Speak directly with customers, exploring their circumstances and finding the right solution for every case.
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• Ensure payment obligations are crystal clear — and collected in line with lender terms and Court Orders.
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• Navigate loan conditions with confidence, explaining them clearly and fairly.
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• Flag issues early, offer smart recommendations, and bring balanced, technical insights to complex situations.
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• Build strong relationships with clients, third parties, and internal teams.
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• Keep records accurate, up to date, and audit-ready.
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What You’ll Bring

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• Empathetic communication style.
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• A customer-first mindset, always looking for fair, workable outcomes.
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• Knowledge of mortgage loan documentation, regulations, and the UK Benefits System desirable.
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• Team spirit — you deliver on commitments and lift others up.
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Bonus points if you bring: litigation experience, court procedure know-how, a Law degree, or full CeMAP qualification.

Why BCMGlobal?

At BCMGlobal, you’ll be more than a Litigation Officer — you’ll be part of a collaborative team where your skills are valued, and your growth is championed. We offer:

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• 25 days holiday (+ option to buy more)
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• Employer-matched pension (up to 5%)
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• Life assurance x4 salary
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• Private health care (role dependent)
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• Wellbeing & volunteering day
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• Sports & Social Club Summer & Christmas parties
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• Employee recognition, referral, and bonus schemes
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If you’re passionate about people and eager to grow in a fast-paced, rewarding environment — we’d love to hear from you.

Apply today and take your career forward with BCMGlobal!