Sales Office Administrator

Sales Office Administrator

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• Annual Salary: Circa £28,000 (depending on experience)
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• Location: Royston, Hertfordshire
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• Job Type: Full-time, Office based, Permanent
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Reed are delighted to be working with a unique well-established company based in Royston, Hertfordshire who are seeking a Sales Office Administrator to join them. This role offers the opportunity to become an integral part of a friendly and supportive team, handling a variety of customer and administrative tasks. If you thrive in a fast-paced environment and have a keen eye for detail, this could be the perfect role for you.

Day-to-day of the role:

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• Provide exceptional customer service, supporting both B2B and B2C customers with order enquiries.
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• Input sales orders and support the Sales team with sales order enquiries (training will be provided).
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• Meet and greet clients, provide refreshments and manage meeting bookings.
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• Arrange couriers for important samples and handle postal duties including trips to the local post office.
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• Manage phone calls by answering, forwarding and screening them.
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• Sort and distribute post along with other administrative duties as required.
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Required Skills & Qualifications:

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• At least 2 years’ experience in a fast-paced customer service and admin-focused role.
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• Proficiency in Microsoft Office packages.
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• Experience with Pegasus Opera 3 is beneficial but not essential.
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• Excellent communication skills with proficient written and spoken English.
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• Proactive, using initiative and demonstrating common sense.
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• Helpful 'can do' attitude with a flexible and adaptable approach to work.
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• Positive and confident disposition, with strong time management, multi-tasking and organisational skills.
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Benefits:

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• Competitive salary of circa £28,000, depending on experience.
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• Office hours: Monday to Friday, 9:00 am - 5:30 pm.
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• 25 days holiday plus bank holidays (includes 3 days during Christmas for office shutdown).
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• Inclusive and supportive team environment.
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• Fun annual team events
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• Company pension scheme.
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• Start date: ASAP.
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To apply for this Sales Office Administrator position, please submit your CV detailing your relevant experience and why you are interested in this role.