Senior Credit Controller

The BusinessWe are partnering with a growing and forward-thinking organisation seeking an experienced Senior Credit Controller to join their finance team. This is an excellent opportunity for a commercially minded credit professional who enjoys building strong customer relationships, reducing debtor days, and driving cash collection performance.The RoleWorking closely with the wider Finance team, you will take ownership of a large and varied ledger, whilst also supporting process improvements and mentoring junior team members where required.Key Responsibilities\n

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• Manage and take ownership of a high-value sales ledger.
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• Build and maintain strong working relationships with customers and internal stakeholders.
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• Resolve invoice queries and disputes efficiently to minimise payment delays.
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• Monitor customer accounts, credit limits, and payment trends.
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• Produce and analyse aged debt reports, highlighting risks and action plans.
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• Conduct regular ledger reviews and escalation of problematic accounts.
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• Negotiate payment plans and settlements where appropriate.
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• Support month-end reporting and cash flow forecasting activities.
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• Assist with developing and improving credit control processes and procedures.
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• Provide guidance and support to junior members of the team.
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• Work closely with Sales, Operations, and Customer Service teams to improve cash collection performance.
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Person\n

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• Proven experience in a Senior Credit Control or Credit Management position.
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• Strong track record of reducing aged debt and improving cash collection metrics.
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• Ability to build relationships at all levels internally and externally.
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• Good understanding of credit risk assessment and account management.
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• Intermediate to advanced Excel skills.
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• Experience supervising or mentoring team members.
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• Exposure to high-volume transactional environments.
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• Professional credit management qualifications (ICM/CICM) desirable.
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Benefits\n

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• Salary up to £40k DOE
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• Hybrid working model.
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• 25 days holiday plus bank holidays.
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• Career progression opportunities within a growing business.
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• Supportive and collaborative working environment.
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