Workshop Controller

Workshop Controller (HGV)

Up to £49,000 OTE | Monday-Friday | Excellent Benefits

A well-established commercial vehicle dealership is seeking an experienced Workshop Controller to lead the day-to-day operation of a busy HGV workshop. This role is ideal for a highly organised, proactive individual who can effectively manage workshop performance, technician productivity, compliance, and customer service standards.

Salary & Hours

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• Basic salary up to £43,000 DOE
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• OTE up to £49,000 including bonus
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• 41 hours per week
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• Monday-Friday, typically 8:00am-5:00pm
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• 1 in 4 Saturday mornings (8:00am-12:00pm)
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Key Responsibilities

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• Maximise workshop efficiency, productivity and profitability.
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• Plan and allocate work effectively to technicians.
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• Lead, motivate and develop the workshop team.
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• Maintain strong communication between workshop, service, parts and customers.
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• Ensure accurate completion of repair and service documentation.
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• Manage workshop equipment, tooling and calibration records.
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• Work closely with the Parts department to minimise downtime.
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• Ensure manufacturer warranty standards are met.
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• Maintain exceptional Health & Safety and housekeeping standards.
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• Support customer satisfaction initiatives and maintain audit readiness.
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About You

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• Experience within an HGV, commercial vehicle or heavy automotive workshop environment.
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• Strong organisational and leadership skills.
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• Excellent communication and problem-solving abilities.
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• Ability to work in a fast-paced environment and prioritise workloads effectively.
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• Good understanding of Health & Safety requirements.
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• Customer-focused with a commitment to quality and operational excellence.
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Benefits

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• Manufacturer and management training programmes
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• 30 days annual leave including bank holidays
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• Additional holiday entitlement with service
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• Holiday purchase scheme
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• Pension scheme
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• Accident insurance
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• Uniform and PPE provided
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• Free annual Class IV MOT
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• Mental Health First Aider support
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• Employee referral bonus scheme
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• Enhanced paternity pay
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• Cycle to Work scheme
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• Excellent career progression opportunities
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If you are an experienced Workshop Controller or Workshop Supervisor looking for a new challenge within the commercial vehicle sector, we would love to hear from you. Apply today to join a business that values teamwork, integrity, leadership and excellence.