Business Administrator

Are you a successful and experienced Business Administrator who loves to manage all aspects of a business office, and who thrives being the central cog in a business

Are you frustrated because you’re not getting support, or being rewarded appropriately by your present employer

Are you highly organised, able to handle high call volumes and CRM input, work in a fast-paced environment, and remain calm under pressure

If this is you, and you want to join a supportive environment that recognises and appreciates your diligent efforts, then read on.

Our client is a fast-growing, independent pump distributor supplying customers across the UK. With a strong e-commerce presence and a growing portfolio of engineered solutions, they are entering an exciting phase of structured growth.

They are now seeking a competent, experienced, and highly organised Office Administrator to strengthen their internal operations and support continued expansion.

This is NOT an entry-level role. The successful applicant will play a key role in supporting sales, customer service, and daily operational workflow. They will be responsible for maintaining high standards of accuracy, communication, and organisation across multiple systems.

Speed, attention to detail, and ownership are essential.

Experience That Would Suit This Role

Previous experience in a fast-paced trade, industrial or operational environment would be highly advantageous. This could include construction, civils, utilities, drainage, plant hire, builders’ merchants, plumbing / heating merchants, engineering supplies, logistics, trade counter sales or similar sectors.

These industries often require strong organisation, quick communication, accurate order processing and the ability to manage multiple priorities at once – all of which are important in this role.

Experience in these areas is not essential, but applicants should be comfortable working at pace, following procedures accurately and dealing with customers, suppliers and internal teams in a busy commercial environment.

Hours and Salary:

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• Full Time
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• Monday – Thursday; 8am – 5pm and Friday; 8am – 4pm
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• Salary: £27,500 – £30,000
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• Office work only
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What Our Client Offers:

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• A stable, growing company with clear direction
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• Structured processes and leadership
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• A supportive but performance-driven culture
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• Opportunity to grow as the business expands
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• Competitive salary based on experience
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• Healthcare Insurance after 2 years of continuous work
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• Dental Insurance after 2 years of continuous work
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Key Responsibilities:

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• Managing and responding to incoming emails efficiently and professionally
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• Processing sales orders and purchase orders accurately
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• Creating and updating opportunities within CRM
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• Maintaining accurate customer records
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• Assisting with quotations and customer follow-ups
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• Handling inbound calls professionally and confidently
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• Liaising with suppliers and customers to resolve queries
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• Supporting internal reporting and administrative processes
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• Ensuring tasks are completed promptly and do not require chasing
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Systems and Software Experience (Essential)

Applicants must have previous experience using:

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• CRM systems
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• Microsoft Office (Outlook, Excel, Word)
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• High-volume email management
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Fast and accurate typing skills are essential.

Whilst not essential, experience in basic finance or accounts administration would be advantageous, including:

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• Purchase ledger processing
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• Supplier payment runs
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• Credit control / customer payment allocation
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• Reconciling supplier statements
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• Assisting with VAT preparation or month-end tasks
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The Ideal Candidate Will Be:

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• Experienced in an office administration role (minimum 3+ years preferred)
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• Highly organised with strong attention to detail
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• Comfortable working in a fast-paced environment
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• Confident on the telephone
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• Proactive rather than reactive
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• Reliable and punctual
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• Able to prioritise workload without supervision
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• Calm under pressure
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• Professional in written and verbal communication
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Performance Expectations

Our client operates with measurable standards. You will be expected to:

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• Maintain inboxes at manageable levels daily
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• Ensure CRM records are complete and accurate
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• Minimise missed calls
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• Process orders without avoidable errors
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• Support the wider team in maintaining operational flow
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Performance reviews will be structured and objective.

Cultural Fit

Our client values:

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• Commitment
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• Reliability
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• Integrity
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• Ownership
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• Continuous improvement
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If you take pride in doing things properly, communicate clearly, and enjoy working in a business that is scaling with ambition, they would like to hear from you.

Availability

They are looking to fill this role promptly. Candidates who are available to start within two weeks (or sooner) will be viewed favourably. Please state your current notice period within your application.

If you want to join a well-established business and be a catalyst for their future growth, then, this is the job for you!

Our client’s selection process is unique in the marketplace and attracts motivated, productive team members who they know will be successful and have a great career with them. They look forward to hearing from you – don’t miss this opportunity.

Start your application NOW!