Export Sales & Logistics Co-ordinator

Export Sales & Logistics Co-ordinator

Location: Basildon, Essex

Contract Type: Permanent

Hours: Monday – Friday, 09:00 – 17:00 (Onsite)

Salary: £23,958.38 per annum

About the Role

We are working with a well-established, UK-based importer and wholesale distributor to recruit an Export Sales & Logistics Co-ordinator to join their Sales Office team in Basildon.

This is an exciting opportunity to join a busy, fast-paced team within one of the UK’s leading wholesale distribution businesses. The successful candidate will be responsible for managing and maintaining a portfolio of offshore accounts, providing essential support to field-based Account Managers, and ensuring the highest levels of customer service are delivered across all export operations.

Key Responsibilities

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• Managing and maintaining a portfolio of offshore accounts, acting as the primary point of contact for day-to-day enquiries
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• Providing sales and administrative support to field-based Account Managers
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• Preparing shipping documentation and ensuring compliance with customer and regulatory requirements
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• Processing orders and managing dispatch efficiently and accurately
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• Processing sample requests and managing customer bookings via phone and email
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• Maintaining back orders and keeping customers updated on the progress of their shipments
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• Setting up new accounts and delivery keys on internal systems
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• Creating orders from spreadsheets and emails and liaising with internal departments on bookings and orders
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• Booking direct containers and coordinating deliveries
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• Processing paperwork for drivers as part of the wider team
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• Providing support to the Team Leader and other members of the Sales Office team
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What We’re Looking For

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• Previous experience in an export, logistics, sales support or co-ordination role
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• Excellent organisational skills with the ability to prioritise a varied workload
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• Strong working knowledge of Microsoft Word and Excel
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• Confident and professional communication skills, both written and verbal
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• Experience of order processing and customer account management
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• A proactive and team-focused approach with good attention to detail
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• Experience with shipping documentation and export compliance is advantageous
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• German or French language skills are beneficial but not essential
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Why Apply?

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• Competitive salary of £23,958.38 per annum
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• Permanent opportunity with a long-established and growing business
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• A varied and hands-on role within a supportive team environment
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• Monday to Friday working pattern, no weekends
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• Based in Basildon, Essex
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