Mortgage Administrator
Job Description
Chippenham | £27,562 per annum + Bonus | Full-time | Permanent | Hybrid (3 Days Office / 2 Days Home after Probation)
Introduction\nAcorn by Synergie is recruiting for a Mortgage Administrator Coordinator to join a leading specialist mortgage brokerage based in Chippenham.
\nThis is an excellent opportunity for an experienced Mortgage Administrator, Mortgage Case Administrator, Financial Services Administrator, or Mortgage Support Coordinator to join a growing and award-winning business that has been supporting property investors for over 20 years.
\nWorking closely with a team of specialist Mortgage Brokers, you'll provide high-level administrative support, manage mortgage applications from submission through to completion, and deliver exceptional customer service throughout the mortgage process.
Key Duties\n- \n
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Provide proactive administrative support to a team of specialist Mortgage Brokers.
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Manage mortgage applications from submission through to completion.
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Liaise with lenders, solicitors, surveyors, estate agents, and customers to progress cases.
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Enter and maintain confidential client information accurately within specialist mortgage CRM systems.
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Ensure all records are accurate, up to date, and compliant.
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Handle incoming telephone calls and email enquiries professionally.
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Draft professional correspondence, letters, and documentation using Microsoft Office.
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Welcome office visitors and assist with general office administration.
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Maintain office supplies and place orders when required.
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Liaise with the management team regarding case progression and operational updates.
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Previous administrative experience is essential.
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Experience within mortgages, financial services, banking, or the property sector is highly desirable.
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Excellent verbal and written communication skills.
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Strong organisational and time management skills with the ability to prioritise a busy workload.
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High level of accuracy and attention to detail when processing confidential financial information.
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Professional and discreet approach to handling sensitive information.
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Proficient in Microsoft Word, Excel, and Outlook.
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Experience using mortgage CRM or financial services systems is advantageous.
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Salary of £27,562 per annum, plus bonus.
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Monday to Thursday, 9am-5:30pm.
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Friday, 9am-5pm.
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Hybrid working available after successful completion of a six-month probation (3 days office / 2 days home).
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Free on-site parking.
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Competitive annual leave allowance plus bank and religious holidays.
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Pension scheme.
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Ongoing career development opportunities.
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Friendly and vibrant company culture.
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If you're an experienced Mortgage Administrator, Mortgage Case Administrator, Mortgage Coordinator, Financial Services Administrator, Mortgage Processing Administrator, or Broker Support Administrator looking for your next opportunity in Chippenham, apply today with your up-to-date CV.
\nAcorn by Synergie acts as an employment agency for permanent recruitment.
