Customer Advisor Administrator

Location: NG10Pay Rate: £13.00–£14.00 per hour (depending on experience)Contract: Temporary – Initial 3-week assignment

We are currently recruiting for a Customer Service & Administration Assistant to join a busy and growing business based in NG10. This is an initial 3-week temporary assignment, with the possibility of an extension depending on business requirements.

This role is ideal for someone with previous customer service and administration experience who enjoys working in a fast-paced environment and takes pride in delivering excellent customer support.

Reporting to the Sales Director, you will provide high-quality customer service and administrative support, ensuring customer enquiries, orders, and deliveries are managed efficiently while supporting the smooth running of the sales function.

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• Respond to customer enquiries via phone and email.
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• Build and maintain positive customer relationships.
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• Process customer orders accurately from enquiry through to dispatch.
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• Provide administrative support to the Sales Director.
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• Maintain customer records
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• Coordinate deliveries, collections, and freight arrangements.
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• Assist with international shipment administration where required.
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• Provide after-sales support and resolve customer queries.
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• Carry out general administrative duties and provide support to the wider team as required.
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To be successful in this role, you will have:

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• Previous experience in a customer service and administration position.
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• Excellent communication and organisational skills.
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• Good IT skills, including Microsoft Office, particularly Excel.
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• Strong attention to detail and the ability to manage multiple tasks effectively.
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You will also be:

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• Customer-focused with a professional and positive approach.
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• Organised, proactive, and reliable.
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• A team player with a flexible attitude.
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Apply today by submitting your updated CV. If you would like to find out more about the role before applying, we'd be happy to discuss it with you.