Sales Consultant

About the Role We are looking for a motivated and customer-focused Sales Consultant to join a leading residential property developer. This is an exciting opportunity to work on high-quality developments, helping customers find their ideal home while delivering an outstanding buying experience from initial enquiry through to completion. The successful candidate will be a confident communicator with a passion for sales, exceptional customer service skills, and the ability to build lasting relationships with buyers and key stakeholders. Key Responsibilities -Maintain the sales office and show areas to an exceptional standard at all times. -Develop a thorough understanding of each development's unique selling points and adapt sales strategies throughout the sales cycle. -Monitor the local property market and competitor activity to position developments effectively. -Manage and maintain the customer database to maximise sales opportunities. -Proactively generate new sales leads alongside marketing-generated enquiries. -Use telephone, virtual appointments and digital sales tools to engage prospective buyers. -Apply effective sales techniques to achieve and exceed sales targets. -Progress customer reservations through to legal completion. -Proactively manage the sales pipeline, identifying and reducing the risk of cancellations. -Deliver a seamless customer journey throughout the purchasing and legal process. -Provide exceptional customer service and build strong relationships with purchasers. -Work collaboratively with colleagues to achieve team objectives. -Ensure all sales administration is completed accurately and in line with reporting requirements. -Continuously develop product knowledge and sales skills. -Represent the business professionally at all times. -Resolve customer queries and complaints promptly and professionally. -Promote the use of recommended independent financial advisers and solicitors where appropriate. About You -Self-motivated, driven and target focused. -Passionate about delivering exceptional customer service. -A confident and credible communicator who can build rapport with a wide range of people. -Highly organised with strong attention to detail. -Professional, reliable and committed to achieving results. -Empathetic, with the ability to understand customer needs and provide tailored solutions. -Comfortable using Microsoft Office, Outlook and CRM systems. -Experienced within the residential property or property development sector. -Knowledgeable about the home buying process and legal progression. -Confident conducting virtual viewings and customer appointments via video platforms such as Zoom. Benefits -25 days annual leave, increasing with length of service up to 33 days. -Private Medical Insurance. -Company pension scheme. -Life assurance. -Health and wellbeing support. -Employee discounts through an online benefits platform. -Paid volunteering day to support community initiatives. -Ongoing training and career development opportunities. Working Hours This is a full-time office-based position with standard working hours of 8:00am – 5:00pm, with core hours between 9:00am – 4:00pm