Sales Manager

Sales Manager: are you a dynamic leader with a passion for coaching and achieving results? We are looking for a leader to inspire and guide a high-performing team of eight - 4 new business advisors and 4 sales support staff - while ensuring full compliance with FCA regulations. Previous general or commercial insurance experience is not essential but would be preferred - what is required however is sales management in a regulated environment. This is essential.

This role is working Monday to Friday, 9am to 5pm, 3 days in the office and 2 days working from home.

Key Responsibilities:

Lead, Motivate & Develop: Take ownership of team performance, setting clear targets and expectations through daily briefs, visual performance tracking, and regular feedback.

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• Performance Management: Identify underperformance early and implement tailored coaching plans, including structured 1:1s, development goals, and follow-up actions to drive improvement.
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• Quality & Compliance Oversight: Monitor QA scores, cancellations, and complaints, proactively addressing issues to maintain high standards and regulatory compliance.
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• Operational Leadership: Manage holiday approvals, shift swaps, and absences in line with HR policies, ensuring smooth day-to-day operations.
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• Data Accuracy & Lead Management: Ensure all client data is handled securely and accurately, with leads managed efficiently to maximise conversion opportunities.
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• Recruitment & Onboarding: Play an active role in recruitment activities, including interviews, assessment days, and onboarding to build a strong, capable team.
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What We Are Seeking:

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• Proven experience in leading sales teams within a regulated environment
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• Strong coaching and mentoring skills with a track record of developing talent
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• Excellent organisational and communication abilities
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• A proactive approach to problem-solving and continuous improvement
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• Confidence in managing performance metrics and compliance standards
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In return you will be welcomed and supported by a company that cares about its employees and their wellbeing.

Additional Benefits:

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• Holiday entitlement of 26 days plus bank holidays, increasing with length of service
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• Opportunity to progress your career across the organisation
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• Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects
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• Pension scheme for when you feel it’s time to retire
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• 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing
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• Corporate perks such as discounted gym memberships, cinema tickets, shopping, eyecare vouchers, cycle to work and much more
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• One day paid volunteering to give back to our communities
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• Membership of the company's Trust - raising funds for charity with donation matching in your local community
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• The Spotlight Awards, where they celebrate the best of the company and all the bright talent across their business
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They offer genuine potential for both personal and professional development and are looking for someone to come and be part of their story and help shape their future.