Workshop Controller

Workshop Controller

Location:Llandudno

Salary: £36,000 Basic | £41,000 OTE + Paid Overtime

Hours: Monday–Friday 8:00am–5:30pm | No Weekends

Richard Abson Group are currently supporting a well-established main dealership in Llandudno in their search for an experienced Workshop Controller.

This is an excellent opportunity to join a busy, high-performing dealership where you will play a pivotal role in driving workshop efficiency, productivity, and customer satisfaction. Offering a genuine Monday to Friday role with absolutely no weekend working, this position provides an excellent work-life balance alongside a rewarding bonus structure.

As Workshop Controller, you will be responsible for the smooth and efficient running of the workshop on a day-to-day basis. You will allocate work effectively, manage technician workflow, and ensure all repairs and servicing are completed to the highest standard and within agreed timescales.

You will oversee a team of 12 Technicians and work closely with 3 Service Advisors to ensure excellent communication, efficient workflow management, and a consistently high level of customer service.

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• Plan and manage the daily workload of Technicians to maximise efficiency.
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• Ensure all servicing and repair work is completed accurately and on time.
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• Support Service Advisors with technical input and customer updates.
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• Monitor workshop productivity, performance, and efficiency targets.
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• Accurately record Technician hours and workshop activity.
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• Produce technical reports and support repair recommendations.
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• Maintain high standards of workmanship, safety, and customer satisfaction.
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• Basic Salary: £36,000
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• On-Target Earnings: £41,000
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• OTE is earned through workshop productivity and customer satisfaction performance.
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• Monday–Friday, 8:00am–5:30pm
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• No weekend working – enjoy every weekend off.
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• Paid overtime available.
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• Previous experience as a Workshop Controller, Senior Technician, or Workshop Supervisor.
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• Strong leadership, organisation, and communication skills.
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• Experience within a main dealership environment is highly desirable.
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• Ability to manage a fast-paced workshop and motivate a team.
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• Strong focus on efficiency, quality, and customer satisfaction.
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If this role sounds like the right next step for you, apply today or contact Jake Jones at Richard Abson Group for more information.