Credit Controller
Job Description
Port Talbot | Up to £28,500 + Profit Share | Full-Time | Permanent
\nAre you looking to build your career in credit control with a stable, growing business that values its people?
\nYolk Recruitment is partnering with a well-established organisation to recruit a Credit Controller for their finance team in Port Talbot. This is an excellent opportunity to join a successful business where you'll be trusted to manage your own customer ledger, build strong relationships and play a key role in maintaining healthy cash flow.
\nWhether you already have credit control experience or have worked within a finance or customer-focused environment and are looking to specialise, this role offers excellent long-term career prospects.
The Role\nReporting to the Regional Credit Manager, you'll take ownership of a portfolio of customer accounts, ensuring payments are collected efficiently whilst providing an outstanding level of customer service.
Key Responsibilities\n- \n
- Managing your own portfolio of customer accounts. \n
- Chasing outstanding debt by telephone, email and written correspondence. \n
- Building and maintaining positive relationships with customers. \n
- Investigating and resolving invoice and payment queries. \n
- Managing agreed payment plans through to completion. \n
- Processing customer payments over the telephone. \n
- Recording all customer communications accurately. \n
- Escalating overdue accounts where appropriate. \n
- Maintaining accurate customer records and account documentation. \n
- Supporting the wider finance team with general administrative duties. \n
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- Previous Credit Control experience would be advantageous but is not essential. \n
- Experience within finance, accounts or a customer service environment. \n
- Excellent communication and negotiation skills. \n
- Strong organisational skills and attention to detail. \n
- Confident using Microsoft Office. \n
- A proactive, self-motivated approach with the ability to manage your own workload. \n
- Someone who enjoys building relationships whilst achieving positive commercial outcomes. \n
- \n
- Salary up to £28,500.. \n
- Profit sharing scheme. \n
- Company pension. \n
- Employee discount scheme. \n
- Company social events. \n
- Free on-site parking. \n
- Sick pay. \n
- The opportunity to join a supportive finance team with genuine long-term career prospects. \n
If you're looking to join a successful organisation where you can develop your finance career within a friendly and supportive environment, we'd love to hear from you.
\nApply today or contact Yolk Recruitment for a confidential discussion about this opportunity.
