Senior Road Freight Operator

Location: Kent

Salary:£40k + DOE

Hours: Full-time, Permanent

Were looking for an experienced Senior Road Freight Operator to take ownership of our European road freight operations, lead a small team, and ensure the smooth running of import, export and domestic delivery activities. This is a hands-on, fast-paced role suited to someone who thrives in a freight-forwarding environment and enjoys both operational responsibility and team leadership.

\n
• \n

  Managing Road Freight Import & Export operations, plus Domestic Delivery Planning

\n
• \n

  Handling Groupage, Full Load, Part Load and Dedicated movements

\n
• \n

  Providing ad-hoc quotations across all service types

\n
• \n

  Working with Freight of All Kinds (FAK) across key European trade lanes

\n
• \n

  Liaising daily with overseas agents, hauliers, carriers and customs brokers

\n
• \n

  Taking ownership of escalations from agents and internal departments

\n
• \n

  Supervising a team of 5 operators including training, performance reviews, KPIs and SOP compliance

\n
• \n

  Ensuring high service levels, operational accuracy and customer satisfaction

\n

\n
• \n

  Several years experience in Road Freight / European Freight Forwarding

\n
• \n

  Strong knowledge of groupage, part loads, full loads and dedicated vehicles

\n
• \n

  Confident communicator with proven experience dealing with agents, hauliers and suppliers

\n
• \n

  Solid understanding of European road networks, transit times and customs processes

\n
• \n

  Experience supervising or mentoring staff (or ready to step into leadership)

\n
• \n

  Ability to work under pressure, prioritise effectively and solve problems quickly

\n
• \n

  Commercial awareness with the ability to support quoting and margin protection

\n

\n
• \n

  Competitive salary + benefits

\n
• \n

  Clear progression opportunities

\n
• \n

  Supportive team environment

\n
• \n

  A role with autonomy, responsibility and real impact

\n

JBRP1_UKTJ