Road Freight clerk

A major UK & International freight forwarding company are looking for add a Road Freight Import or Export clerk to their rapidly expanding road freight, Cross trade team,. The ideal candidate must have some road freight experience either Import or Export.\n
\nROLE: Road Freight - Import or ExportLOCATION: SouthallBASIC SALARY: £30k to £35k.HOURS: Monday to Friday: 0800 am to 4:30pm or 08:30am to 5:00pm\n
\nROLE:\n

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• Plan, book, and manage road freight transport for inbound and outbound shipments
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• Liaise with haulage companies and freight forwarders to negotiate rates and delivery schedules
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• Monitor shipments and proactively resolve delivery delays or transport issues
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• Ensure all transport documentation is accurate and compliant (CMRs, delivery notes, consignment notes, import/ export documents)
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• Track transport costs and support cost control initiatives
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• Provide transport partners with precise collection and delivery instructions.
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• Monitor incoming emails toidentify, flag, and escalate potential operational issues.
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• Monitor and report on KPI performance to ensure operational targets are met.
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• Support customs processes.
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• Be willing toparticipatein anon callweekend rota to support operational continuity.
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• Carry out general ad hoc duties to support the wider Operations team.
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Coordination & Communication

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• Act as a key point of contact between suppliers, transport providers, warehouses, and internal teams
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• Provide regular shipment and order status updates to stakeholders
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• Escalate risks to service levels or supply continuity when necessary
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• Ensure compliance with company policies, transport regulations, and health & safety standards
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• Maintain accurate records and documentation and upload and file in the platform.
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• Identify opportunities to improve logistics efficiency and purchasing processes
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Skills and Competencies

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• Strong understanding of road freight operations and logistics processes including customs
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• Experience with purchase order systems and ERP software
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• Excellent organisational and time-management skills
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• Strong attention to detail and accuracy
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• Effective communication and negotiation skills
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• Ability to work under pressure and meet deadlines
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Knowledge & Experience

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• Previous experience in logistics, transport coordination, or supply chain operations
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• Experience managing purchase orders and supplier communication
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• Familiarity with UK and EMAT road transport regulations and customs(desirable)
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• Worked with Cargo Wise and Lima (desirable)
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