Client Services Contact Centre Representative - Manchester

Client Services Contact Centre Representative – Manchester

Atrium EMEA are looking for several Client Services Contact Centre Representatives to support a client in Manchester. You will be working in a call centre/contact centre environment, providing excellent client services, whilst processing a high volume of calls. Onsite role 4 days a week and 1 day remote. 12mths FTC/ PAYE.

Essential:

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• Previous experience in providing excellent customer and client services
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• Able to process a high volume of calls each day
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• Accurate data entry into databases and call logging software
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• Liaise with internal teams to resolve queries
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• Financial services/Insurance sector experience
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• Previous experience working in a busy environment, with tight deadlines
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• Good attention to detail and data precision
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• Any knowledge across financial reports, trade data, wealth, securities, trade processing and reconciliation/reconciling data – helpful
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• A willingness to build skills across various levels of experience within the operations function.
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• An openness to career advancement through continuous learning and team rotation opportunities.
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Click Apply now/contact Lianne to be considered for the Client Services Contact Centre Representative – Manchester role