Customer Service Assistant

Do you thrive in a customer-focused environment? We are looking for a proactive, empathetic, and dedicated Customer Service Officer to join our client's busy team on a temporary basis.

As a Customer Service Officer, you will play a key role in supporting service users, visitors, and colleagues while helping to ensure the smooth day-to-day running of the centre. You will be a welcoming point of contact, assisting with enquiries and helping to create a positive, inclusive, and well-organised environment.

Duties:

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• Providing support to service users and helping with enquiries
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• Managing practical tasks such as processing payments, booking transport and handling deliveries
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• Carrying out administrative duties including answering phones, maintaining records, and supporting general office duties
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• Assisting with the running of the centre
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• Creating a welcoming atmosphere for visitors
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• Maintaining accurate and up-to-date records using internal systems
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Requirements:

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• Strong customer service and communication skills
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• Proactive, organised, and able to work independently
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• Previous administration experience would be beneficial
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• Ability to commit to a 4-month temporary assignment
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Please apply for further information and a chance to be considered!