Posted 22 July, 2026
Client Services
LHH US
Plainview, NY, US
Full Time
Job Description
Job Description
Client Services Representative - Syosset, New York
LHH Recruitment Solutions is seeking a detail-oriented Client Services Representative on behalf of our client in the medical device industry. This opportunity is ideal for a professional with experience supporting customers in a regulated healthcare or medical device environment and who understands the importance of compliance, accuracy, and responsiveness.
This role combines customer interaction, order processing, and regulatory awareness within a highly structured, compliance-driven setting.
Position Overview
The Customer Service Representative will manage inbound and outbound customer communications related to medical device products, order processing, and account setup. This individual must demonstrate strong computer proficiency, including Excel skills, and maintain awareness of FDA and ISO regulations governing medical devices.
The ideal candidate thrives in multi-system environments and understands the importance of regulatory compliance in healthcare operations.
Key Responsibilities
If you have experience in medical device customer service, regulatory compliance (FDA/ISO), and strong Excel proficiency, we encourage you to apply.
LHH Recruitment Solutions looks forward to connecting with qualified professionals ready to support a compliance-driven healthcare environment.
Pay Details: $30.00 to $34.00 per hour
Search managed by: Renee Walker
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
LHH Recruitment Solutions is seeking a detail-oriented Client Services Representative on behalf of our client in the medical device industry. This opportunity is ideal for a professional with experience supporting customers in a regulated healthcare or medical device environment and who understands the importance of compliance, accuracy, and responsiveness.
This role combines customer interaction, order processing, and regulatory awareness within a highly structured, compliance-driven setting.
Position Overview
The Customer Service Representative will manage inbound and outbound customer communications related to medical device products, order processing, and account setup. This individual must demonstrate strong computer proficiency, including Excel skills, and maintain awareness of FDA and ISO regulations governing medical devices.
The ideal candidate thrives in multi-system environments and understands the importance of regulatory compliance in healthcare operations.
Key Responsibilities
- Serve as the primary point of contact for patients, physicians, and healthcare partners
- Process and manage customer orders for medical devices and related supplies
- Accurately enter and maintain customer data within internal databases and CRM systems
- Ensure compliance with FDA and ISO regulatory standards
- Support regulatory documentation processes related to medical device distribution
- Utilize Microsoft Excel for data entry, reporting, and order tracking
- Navigate multiple systems simultaneously while maintaining accuracy
- Participate in structured virtual training sessions and adhere to established protocols
- Resolve customer inquiries efficiently while maintaining regulatory compliance
- Prior experience in a medical device company or regulated healthcare environment
- Strong computer skills, including proficiency in Microsoft Excel
- Working knowledge of FDA and ISO regulations related to medical devices
- Ability to manage multiple systems and screens simultaneously
- Strong written and verbal communication skills
- Comfort participating in structured virtual training sessions (e.g., Microsoft Teams)
- High attention to detail and regulatory awareness
- Ability to work within structured compliance frameworks
- Strong organizational and multitasking skills
- Professional judgment when handling sensitive healthcare-related inquiries
- A proactive, service-oriented mindset
If you have experience in medical device customer service, regulatory compliance (FDA/ISO), and strong Excel proficiency, we encourage you to apply.
LHH Recruitment Solutions looks forward to connecting with qualified professionals ready to support a compliance-driven healthcare environment.
Pay Details: $30.00 to $34.00 per hour
Search managed by: Renee Walker
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
